MEDICAL ASSISTANT TRAINING SPECIALIST

Nevada Health Centers I•Las Vegas, NV

About The Position

The Medical Assistant Training Specialist positions are based at all clinical sites throughout Nevada Health Centers on a rotating basis based on needs of the clinic. These trainers will assist the training of all medical assistants across our state within the company. The Medical Assistant training specialist will implement and provide training, continuing education, and oversee compliance to standards of practice (competencies) to: new medical assistants that are hired in, extern Medical assistants from MA schools in which we are contracted with, and for the MA-in-Training program that we have for internal employees in the rural areas. The Medical Assistant training specialist will facilitate and train on the telehealth program and be super users of EPIC Electronic Medical Record. Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to: Competitive compensation, with annual merit increases Company sponsored PPO medical plan and buy-up option, vision, and dental plans 403(b) retirement plan with employer match Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday Company paid life/AD&D and long-term disability policies

Requirements

Current national certification as a medical assistant
Minimum two years of MA experience required
Desire to train medical assistants in clinical best practices
Current CPR certification
Demonstrated proficiency with Epic electronic health record system required

Nice To Haves

Possess good communication skills
Knowledge of the essential functions of clinical practices: front and back-office policies and procedures
Knowledge of in-office lab procedures
Practice and knowledge of pediatric and adult phlebotomy skills
Proficient in pediatric and adult medication and immunization administration.
Ability to interact effectively and positively with other staff members
Be detail oriented and good at multi-tasking
Ability to problem solve, deescalate/resolve conflict, perform service recovery
Effectively use the AIDET tool set
Effective leadership skills. This requires leading by example by showing medical assistants’ good traits to emulate
Demonstrate ability to produce high quality work in a consistent manner

Responsibilities

Provides oversight of the medical assistants’ clinical skills and competencies and can assess and identify training opportunities in support of the learning needs of all medical assistants
Opportunities to develop and deliver effective medical assistant education on the topics of promoting quality, safety, population health, and patient centered medical home
Direct oversight of clinical skills required for the employees enrolled in the on-line medical assistant training program
Evaluates the performance of medical assistants performing daily skills, with an emphasis on observing the required quality measures are determined through patient intake and or chart review, and proper documentation has been established in the electronic medical record
Evaluate and track the annual skills and competencies for all medical assistants new or existing
Participates in direct patient care
Provides assistance to and guidance to all new medical assistants joining the NVHC team
Provides training for telemedicine equipment set-up and telemedicine visits.
Provider oversight of the medical assistant externships and will be responsible helping the students complete the required hours and check list of competencies/skills
Provides ongoing electronic medical record training after the initial training from IT to ensure competency for all medical assistants and students
Provides performance evaluation recommendations to the Director of operations and Director of clinical services as needed
Evaluates and trains regarding lab duties, and tracks the lab certification for each medical assistant
Conducts respiratory FIT testing to clinical staff
Act as the liaison for all internal lab surveys and inspections
Conduct monthly lab audits for all clinic sites
Conduct documentation audits in the electronic health record system and other related systems
Train medical assistant staff in all CLIA Waived Test
Performs other duties as assigned
Knowledge of AIDET and practices it routinely and will oversee the use of AIDET with the medical assistants
Knowledge of current quality measures and ensures the proper documentation among all medical assistants