Medical Assistant Supervisor

Oncology Consultants P A•Houston, TX

About The Position

The Medical Assistant Supervisor is a hands-on leader who keeps our clinical team running smoothly. This role oversees a team of medical assistants and support staff, ensuring exceptional patient care and efficient day-to-day operations. With strong leadership and organizational skills, the supervisor coordinates daily workflows, supports and mentors the medical assistant team, and helps maintain compliance with regulatory standards and practice protocols. This position is perfect for someone who enjoys leading by example, fostering teamwork, and making a positive impact on both staff and patient experience

Requirements

Certified Medical Assistant (CMA) certification required.
Minimum of 5 years of experience working as a medical assistant in an oncology practice or similar clinical setting.
Proven leadership skills with previous experience supervising or managing a team of healthcare professionals.
Strong understanding of oncology procedures, treatments, and patient care protocols.
Excellent communication skills, both verbal and written, with the ability to effectively interact with patients, caregivers, and multidisciplinary healthcare teams.
Proficiency in electronic health records (EHR) systems and medical office software.
Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.
Compassionate demeanor with a commitment to providing patient-centered care and support.

Nice To Haves

Basic Life Support (BLS) certification preferred.

Responsibilities

Supervise and lead a team of medical assistants, providing direction, guidance, and support to ensure the delivery of high-quality patient care.
Coordinate daily activities within the oncology practice, including patient appointments, clinical procedures, and administrative tasks, to optimize workflow efficiency.
Develop and implement training programs for medical assistants, ensuring adherence to practice protocols, safety standards, and regulatory requirements.
Monitor and evaluate the performance of medical assistant staff, providing feedback, coaching, and support to promote professional growth and development.
Collaborate with physicians, nurses, and administrative staff to facilitate seamless patient care and communication across departments.
Overseeing medical assistant policies and procedures are being followed, to ensure quality program qualifications are being met.
Oversee inventory management, including ordering, stocking, and organizing medical supplies and equipment necessary for patient care.
Maintain accurate patient records and documentation in electronic health records (EHR) systems, ensuring compliance with HIPAA regulations and privacy policies.
Serve as a resource for medical assistants, providing clinical guidance, troubleshooting issues, and addressing patient care concerns as needed.
Act as a liaison between medical assistant staff and management, communicating practice policies, procedures, and performance expectations effectively.
Ensure a safe and supportive work environment for medical assistant staff, promoting teamwork, collaboration, and professional excellence.