Medical Assistant Supervisor

The US Oncology Network•Chesapeake, VA

About The Position

Virginia Oncology Associates, the largest group of medical professionals in Hampton Roads and Northeast North Carolina devoted exclusively to cancer care and blood disorders, has an exciting opportunity for a Medical Assistant Supervisor for our offices in Suffolk, Chesapeake, and Elizabeth City. Please take this quick survey once you've submitted your resume to complete the application process: Medical Assistant Supervisor PI Survey If you have completed the survey before, even for another position, please do not take it again.

Requirements

High school graduate or equivalent, Medical Assistant Degree Preferred.
Certificate of graduation from an accredited program for Medical Assistants required.
Minimum of seven years' experience as a medical assistant or nursing assistant in a hospital or clinic setting.
Two (2) years previous Lead or Supervisory experience required.
Current CPR certification required.
Must be willing to travel to sites as needed.
Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination.
Requires standing and walking for extensive periods of time.
Occasionally lifts and carries items weighing up to 40 lbs.
Requires corrected vision and hearing to normal range.

Nice To Haves

Medical Assistant Degree Preferred.
Certified Medical Assistant preferred.

Responsibilities

Onboards and trains new Medical Assistants and completes MA staff performance appraisals.
Directs daily workflows of MA Lead and MA Sr roles
Responsible for development of junior level MA staff through instruction and knowledge share. Serves as an escalation point for clarification and/or resolution for staff, patients, and Physicians.
Assigns Medical Assistants to work with specific physicians according to schedules and patient care needs.
Creates and maintains the work schedule for medical assistants and provides coverage for TOWP/Sick calls. Also, is responsible for time and labor administration of MA’s
Escorts patients from the lab to the exam room, the physician's office, or the treatment room as appropriate.
Records patient data prior to each physician visit, including but not limited to: vital signs, height, weight, allergies, and medication changes. Obtains all necessary patient records as required by the physician.
Verifies presence of consent prior to treatment or procedures.
Collects data and obtains pertinent medical information for referral to the physician. Directs patients from the exam room or physician's office to the next appropriate station, i.e. treatment room or appointment desk.
Prepares and stocks exam rooms, orders supplies as needed and maintains/controls drug samples. Assists physicians with exams and procedures as requested.
Delivers patient education including but not limited to distribution of education literature, follow up instructions, etc. Performs lab procedures and processing of lab specimens as needed.
Files all labs and outside reports accurately and as needed. Obtains blood specimens from peripheral sites as needed and in accordance with OSHA standards and universal precautions.
Administers subcutaneous and intramuscular injections, including but not limited to, hormones and biological growth factors.
Maintains all exam room disinfection protocols. Maintains all chemo room and procedure room disinfection protocols.
Answers incoming patient telephone calls for referral to nurse/pharmacist or physician. Phones in prescriptions and makes other patient calls as directed by physicians or RN.
Obtains new patient records and previous test results, x-rays, scans, etc.
Informs physician of patient reschedules and no shows. Maintains physician's scheduling templates and other miscellaneous appointments and meetings. Assists physician with administrative and maintenance of files.
Maintains patient files and records as appropriate. Assists in the supervision of Medical Assistants and other non-licensed patient care providers as needed.