About The Position

The Medical Assistant Sr (Orthopedics) at Nemours is a full-time role based in Lakeland, Florida, responsible for providing essential support in a pediatric orthopedic clinic. This position serves as a key liaison between patients, families, and healthcare providers, ensuring efficient patient flow and high-quality care. The Medical Assistant Sr will also mentor new associates and perform various clinical and administrative tasks to enhance patient experiences and outcomes.

Requirements

  • High School Diploma required.
  • Minimum of one (1) year Medical Assistance experience required.
  • Specialized training (1 year beyond high school) is required.
  • Healthcare and Customer Service experience required.
  • Medical Assistant Certification preferred.
  • AHA BLS Certification within three months of employment.

Nice To Haves

  • Experience in pediatric care settings.
  • Knowledge of orthopedic procedures and terminology.

Responsibilities

  • Coordinate patient flow and review charts for current information.
  • Ensure appropriate paperwork accompanies the patient to the room.
  • Enter pertinent patient history and act as a resource for the care team.
  • Serve as a trainer and mentor to new associates.
  • Perform clinical procedures including aseptic procedures and taking vital signs.
  • Prepare patients for the provider's care and assist with examinations/treatments.
  • Operate required medical equipment and perform routine laboratory specimen collection.
  • Obtain authorizations for tests and therapies as per insurance policies.
  • Deliver excellent customer service focusing on family-centered care.
  • Act as a liaison between support services and clinical divisions.

Benefits

  • Health insurance coverage.
  • Paid time off and holidays.
  • Opportunities for professional development and training.
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