About The Position

The Medical Assistant Specialist II position at Urgent Care South in Lakeland, FL is a full-time role focused on providing essential medical assistance in a fast-paced urgent care environment. The specialist will be responsible for identifying and evaluating patient needs through telephone triage, administering medications, and documenting medical information as required. The role also involves educating patients and their families, responding to emergency situations, and facilitating patient flow to ensure efficient operations within the physician's office.

Requirements

  • Graduate of an accredited school of Practical Nursing and hold an active Florida state license.
  • CPR certification.
  • ACLS & PALS required within first 90 days of employment.
  • IV certification required within 90 days of employment.

Nice To Haves

  • Preferred two years experience in ER, critical care, urgent care, or Hospital setting.

Responsibilities

  • Identifies and evaluates patient needs by way of telephone triage.
  • Administers medication including injections; documents medication given or prescribed by ordering physician as required by specialty.
  • Identifies patient and family education needs and provides instruction.
  • Recognizes and responds to emergency situations as appropriate.
  • Adheres to the Clinical Services policies and procedures when documenting information in patient's medical record.
  • Facilitates the flow of patients to maintain the integrity of the physician's office.
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