Medical Assistant, Senior - Family Care

UPMC•Middletown, PA

2h•Onsite

About The Position

Looking to join a team of life changers? UPMC is hiring a Full-Time Medical Assistant, Senior to support our Family Care team/office in Middletown. Job title and salary will be based on qualifications and career ladder requirements. Shift/Hours: Monday - Friday, 4 days per week from 7:00am-3:30pm & 1 day from 12:30pm-8:00pm (evening requirement day can vary weekly). Rotating Saturday schedule about every 8 weeks from 8:00am-12:00pm. At Silver Spring, we’re more than a primary care office—we’re a close‑knit team dedicated to creating a welcoming, supportive experience for both patients and staff. Located in a thriving community, our practice blends compassionate care with a fast‑paced, team‑oriented environment where every role truly matters. This position offers a $1,500.00 sign-on bonus with 1-year work commitment! Fast-paced family atmosphere, excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today! About the role: This role supports physicians by performing a variety of clinical, clerical, and organizational tasks that contribute to high‑quality patient care and a positive patient experience. In addition to core Medical Assistant responsibilities, this position serves as the team’s lead resource for daily workflow coordination and office procedures. A typical day includes rooming patients, responding to patient questions, pending orders, collecting lab specimens, answering phone calls and portal messages, and providing continuous support to the provider and clinical team to ensure smooth, efficient operations.

Requirements

High school diploma or equivalent is required.
Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)
OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA)
OR at least 1 year of patient care experience required.
Must be responsible and demonstrate proficiency in three practice category specific tasks.
Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
Act 31 Child Abuse Reporting
Act 33
Act 34
Act 73 FBI Clearance

Nice To Haves

Previous Medical Assistant or Patient Care experience is highly preferred

Responsibilities

Check schedules and organizing patient flow.
Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
Collect patient information/history, taking vitals, performing screenings per provider guidelines.
Send/receive patient medical records in accordance with Health Insurance.
Portability and Accountability Act (HIPAA) and other state and federal regulations.
Prepare and clean patient, exam, and procedure rooms, instruments and equipment between patient visits to maintain infection control.
Manage inventory of supplies; restocking exam/procedure rooms.
Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health).
Comply with all UPMC Health System policies and procedures.
Perform phlebotomy, EKGs, and level one labs.
Perform clinic procedures according to policy and procedure.
Answering calls and providing pertinent information including patient education as directed.
Obtain lab/x-ray reports, hospital notes, referral information, etc.
Complete forms/requisitions as needed.
Schedule appointments.
Prepare and managing charts to ensure information completed and filed appropriately.
Other front office responsibilities, as required.
Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.