Medical Assistant, Senior - Pediatric Specialists

UPMC•Lemoyne, PA

7h•Onsite

About The Position

UPMC Children’s Specialty Services is seeking a Medical Assistant to join its dedicated and collaborative pediatric care team. This position offers a unique opportunity to work in a multi-specialty pediatric clinic, supporting high-quality care for children and their families. While the primary assignment will be with the Gastroenterology team, the Medical Assistant will also receive cross-training across multiple pediatric specialties, creating opportunities to expand clinical knowledge and build a well-rounded skill set. With 10 pediatric specialties in one location, this role offers continuous learning and professional growth. The ideal candidate enjoys working with children, thrives in a fast-paced clinical environment, and values teamwork, learning, and service excellence. UPMC offers a supportive work environment where employees are encouraged to grow, learn, and make a meaningful impact every day.

Requirements

High school diploma or equivalent is required
Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT) OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) OR at least 1 year of patient care experience required
Must be responsible and demonstrate proficiency in three practice category specific tasks
Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
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Responsibilities

Support physicians and clinical staff with direct patient care
Prepare patients for exams and procedures
Perform clerical, environmental, and organizational tasks to support clinic operations
Help ensure a safe, efficient, and positive experience for patients and families
Contribute to UPMC’s standards for quality, safety, and patient satisfaction
Accompany patients to exam/procedure room
Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
Collect patient information/history, taking vitals, performing screenings per provider guidelines
Relay instructions to patients/families
Comply with Portability and Accountability Act (HIPAA) and other state and federal regulations
Obtain lab/x-ray reports, hospital notes, referral information, etc.
Complete forms/requisitions as needed
Prepare and manage charts to ensure information completed and filed appropriately
Schedule appointments
Verify insurance coverage and patient demographics
Prepare patient rooms, set up instruments and equipment according to department protocol
Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control
Manage inventory of supplies; restocking exam/procedure rooms
Check schedules and organizing patient flow
Answer calls and provide pertinent information including patient education as directed
Perform clinic procedures according to policy and procedure
Assist physicians with procedures
Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health)
Maintain strict confidentiality related to medical records and other data
Comply with all UPMC Health System policies and procedures
Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate
Perform other front office responsibilities, as required
Perform in accordance with system-wide competencies/behaviors
Perform other duties as assigned