Medical Assistant Senior - SCHI Canal Landing
About The Position
As a Medical Assistant, you are a non-licensed health care provider who, under the direction and supervision of a licensed health care provider, delivers direct and indirect patient care. You play an integral role in maintaining patient well-being, and contribute to the success of patients, physicians and licensed health care providers. OUR Department: The Sands-Constellation Heart Institute at Rochester General Hospital is a regional leader in cardiac care. With multiple recognitions from U.S. News & World Report, and as one of the largest cardiac programs in New York State, SCHI offers patients the advanced, personalized care they need. With three dedicated operating rooms, four state-of-the-art cardiac labs, and two electrophysiology labs at Rochester General Hospital, SCHI is able to ensure that your heart health needs are met and was named among the top 10% in the nation for cardiology services.
Requirements
- None
Nice To Haves
- Associates degree preferred.
- Experience in pre-hospital care activities or acute/critical care experience preferred.
- Medical Assistant Certification preferred.
- Strong customer service, computer, and communication skills highly desired.
- For ElderONE Employment: One year experience with frail, elderly population preferred.
Responsibilities
- Conducts pre-visit planning (PVP). Works reports for gaps and delinquencies (patient outreach and scheduling for follow up). Completes health maintenance, registry reports (gap work)
- Accurately obtains and documents patient vital signs, history, and screenings. Recognizes deviations from the norms, and promptly reports to a licensed staff member.
- Understands principles of obtaining an accurate EKG and attaches monitor leads and operates equipment when directed. Reports problems or malfunctions in a timely manner to a licensed staff member. Accurately completes appropriate documentation. Performs EKGs when requested.
- Reviews patient medication list and pends refills for provider's approval. Pends provider's orders.
- Collects specimen, conducts tests and documents patient POCT. Collects specimens (except strep) and label to be sent out for testing.
- Demonstrates competency in Phlebotomy, including correct labeling of specimen tubes and ordering of lab tests via the computer.
- Provides clinical assistance to providers and nursing personnel as per delegation.
- Assists provider with procedures
- Provides instruction and information as part of patient education process under the guidance of providers or RN.
- Restocks medical supplies in exam and treatment rooms. Puts adequate linen supply in place or empty’s waste and liner receptacles.
- Checks calibration and cleaning of test equipment. Preps instruments to go out for sterilization.
- Orders clinical supplies
- Completes patient forms.
- Submits Prior Authorizations requests.
- Mails provider communications to patients
- Assembles packets for provider use (exp. ADHD)
- Assists with medical record system through abstraction (scanning and filing) of patient health maintenance and test reports.
- Upon request compiles statistical data from patient records that are necessary for Quality Assurance/Improvement activities.
- Answer phones and schedules appointments.
- Check in and Check out patients.
- Verifies insurance.
- Processes referrals.
- Sorts and delivers mail.
- Collects and posts payments, and may also perform charge entry.
- Maintains non-clinical office supplies.
- Provides My Care Education and assist with sign up
- Provides Patient Escorts (to lab and radiology)
- Sends Physical Packets to Patients
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
