IHI - MEDICAL ASSISTANT/SCRIBE

MOUNTAIN VIEW HOSPITAL LLC•Idaho Falls, ID

4d•Onsite

About The Position

Mountain View Hospital is looking for a Medical Assistant/Scribe to join our team! JOB SUMMARY: Medical Assistant: Responsible for assisting physician with patient care, clerical and clinical. Convey a positive image of the clinic. Collect, process routine testing, and returning results back to doctor. Provide good customer service on the phone, patients, doctors and other medical staff. Work well under pressure and prioritize. Perform CLIA waived moderate testing. Patient referrals, pulling charts, filing, cleaning/wrapping instruments, stocking rooms, reconcile labs, rooming patients taking vitals and history. Answering telephones, reviewing, and assigning faxes. Healthy connection referrals/eligibility, collection calls, prior authorizations, checking patients in/out at the front desk collecting pertinent information. Collecting and processing payments, scanning and discharging, answering phones, posting charges, some coding/billing, medical records, blood draws and giving injections. Scribe: Primary role is to assist a physician in creating and maintaining a patient’s medical record, though a scribe may assist the physician in other ways. Provide service excellence based on patient care and patient relationships. Functions as an effective team member with teamwork being the core approach whether doing order entry or providing patient care. Enters Provider medication and lab orders accurately and efficiently. The Scribe communicates with Providers and other medical staff, about patient’s lab and medication orders. Effectively provides a quality level of service to both internal and external customers and carries out tasks as delegated by Providers and Supervisors. Provide/support patient care by performing tasks and duties consistent with regulatory agency requirements, nursing and hospital policies, procedures and standards. Additionally, is able to perform general duties in all areas within the clinic with adequate supervision. About Mountain View: Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice. Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.

Requirements

High school diploma or equivalent (GED)
Current BLS
Experience with computers and office equipment, required
The ability to read and communicate effectively in English thus assuring effective communication with all hospital staff, medical staff, patients and their families by providing and maintaining open lines of communication
Must understand medical terminology
General Math skills
Can frequently and consistently make sound judgments
Must be organized, multi-tasker, and a critical thinker
Must be able to understand input from the supervisor and/or manager concerning errors and instructions
Will need a better than average attention span in order to listen, read and remember verbal and written instructions
The ability to concentrate for long periods of time
Good communication skills, and ability to work well with others
Team player and flexible
Can work well under pressure and meet multiple and competing deadlines
Good customer service skills
Can recognize and understand the complexity and reflex-testing of laboratory complexity
Basic computer knowledge along with basic knowledge of CPSI and patient scheduling
Must be able to handle/defuse conflict issues with patients, their families and staff

Nice To Haves

Prefer at least 6 months experience working directly with Physicians in a clinical setting.
Bilingual is a plus.

Responsibilities

Assisting physician with patient care, clerical and clinical
Conveying a positive image of the clinic
Collecting, processing routine testing, and returning results back to doctor
Providing good customer service on the phone, patients, doctors and other medical staff
Performing CLIA waived moderate testing
Patient referrals, pulling charts, filing, cleaning/wrapping instruments, stocking rooms, reconcile labs, rooming patients taking vitals and history
Answering telephones, reviewing, and assigning faxes
Healthy connection referrals/eligibility, collection calls, prior authorizations, checking patients in/out at the front desk collecting pertinent information
Collecting and processing payments, scanning and discharging, answering phones, posting charges, some coding/billing, medical records, blood draws and giving injections
Assisting a physician in creating and maintaining a patient’s medical record
Entering Provider medication and lab orders accurately and efficiently
Communicating with Providers and other medical staff, about patient’s lab and medication orders
Effectively providing a quality level of service to both internal and external customers and carries out tasks as delegated by Providers and Supervisors
Providing/supporting patient care by performing tasks and duties consistent with regulatory agency requirements, nursing and hospital policies, procedures and standards
Performing general duties in all areas within the clinic with adequate supervision

Benefits

Medical, Dental and Vision Insurance
Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
Retirement Plans (401K with up to 6% match)
Earned Quarterly Bonus Program
Education Reimbursement Program
Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

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