Medical Assistant/Scheduler

About the position

Busy Gastroenterology office seeks an experienced, reliable, organized, full-time Receptionist/Scheduling Coordinator in Walnut Creek, CA. This position is ideal for an individual who enjoys working in a fast-paced environment, where multi-tasking skills are key. This position will consist of front and back-office duties including: Answering a high volume of phone calls and assisting patients in scheduling new patient consults, follow up appointments, and procedures. Entering patient demographics and insurance information into EHR, managing incoming patient registration forms. Patient Check-In and appointment confirmations. Managing incoming referrals and pre-registering all appointments. Responding to patient voice messages (lab results, medication refills, general questions, etc.). Performing other administrative duties as needed.

Responsibilities

• Answering a high volume of phone calls and assisting patients in scheduling new patient consults, follow up appointments, and procedures
• Entering patient demographics and insurance information into EHR
• Managing incoming patient registration forms
• Patient Check-In and appointment confirmations
• Managing incoming referrals and pre-registering all appointments
• Responding to patient voice messages (lab results, medication refills, general questions, etc.)
• Performing other administrative duties as needed

Requirements

• Great customer service and communication skills
• Excellent organizational and multitasking skills
• Computer skills - EHR knowledge (EPIC experience preferred), savvy in computer navigation, data entry, etc.
• 2+ years experience in a medical office with experience in required duties of this position

Nice-to-haves

• Medical Assistant Certificate preferred but not mandatory

Benefits

• Medical through Anthem Blue Cross PPO
• Low-Cost Dental and Vision
• Medical FSA & HSA
• Basic Life & AD&D Insurance
• Long Term Disability
• 401K plan with an employer contribution
• Access to Financial Advisors
• Identity Theft Program
• Paid Time Off and Company Paid holidays
• Life Assistance Program
• Commuter & Parking Benefits
• Secure Travel Services
• Healthy Rewards Program
• Will Preparation Program
• Discounts for Cellular phone and Gym memberships
• Optional Life & AD&D Insurance
• Aflac Supplemental Insurance
• Pet Insurance