Humana Inc.-posted about 2 months ago
Full-time • Mid Level
Onsite • Port Arthur, TX
5,001-10,000 employees
Insurance Carriers and Related Activities

The Medical Assistant 3 is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant 3 performs advanced administrative, operational, customer support duties that require independent initiative and judgment. The Medical Assistant 3 performs clinical duties such discussing symptoms, obtaining vital signs, medication/vaccine administration, phlebotomy, collecting specimens, performing diagnostic screening tests, sterilizing/cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system. Collaborates closely with Physicians and Advanced Practice Providers. Delivers direct patient care dependent on what active certification allows. Decisions typically focus on methods, tactics, and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes, and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. The Medical Assistant 3 possesses advanced skills and knowledge, contributes to process improvement, delivers in-depth education/training, and provides advanced guidance/mentoring to other Medical Assistants.

  • Administrative duties
  • Discussing symptoms
  • Obtaining vital signs
  • Medication/vaccine administration
  • Phlebotomy
  • Collecting specimens
  • Performing diagnostic screening tests
  • Sterilizing/cleaning equipment
  • Maintaining examination rooms
  • Documenting information into the electronic medical records system
  • Collaborates closely with Physicians and Advanced Practice Providers
  • Delivers direct patient care dependent on what active certification allows
  • Contributes to process improvement
  • Delivers in-depth education/training
  • Provides advanced guidance/mentoring to other Medical Assistants
  • Certified or Registered MA from one of the approved organizations listed below.
  • 1) American Association of Medical Assistants (AAMA)
  • 2) Allied American Health (AAH)
  • 3) American Medical Technologists (AMT)
  • 4) American Registry of Medical Assistants (ARMA) Foreign Medical and Nurses
  • 5) National Association of Health Professionals (NAHP)
  • 6) National Association of Healthcare Technicians (NAHT)
  • 7) National Center for Competency Testing (NCCT)
  • 8) National Healthcareer Association (NHA)
  • 9) Medical Career Assessments (MedCA)
  • Phlebotomy experience
  • Medication/vaccine administration experience
  • 1+ years MA experience
  • Current/Active CPR Certification
  • This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
  • 1+ years MA experience in PCO center
  • Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience
  • Bilingual proficiency in English and Spanish
  • Health benefits effective day 1
  • Paid time off, holidays, volunteer time and jury duty pay
  • Recognition pay
  • 401(k) retirement savings plan with employer match
  • Tuition assistance
  • Scholarships for eligible dependents
  • Parental and caregiver leave
  • Employee charity matching program
  • Network Resource Groups (NRGs)
  • Career development opportunities
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