Medical Assistant/Registrar, Norton Cancer Institute Prompt Care - Downtown, Days

Norton Healthcare • Louisville, KY

445d

About The Position

The Medical Assistant/Registrar at Norton Cancer Institute is responsible for performing various administrative and clinical tasks to support patient care in a prompt care setting. This part-time role involves managing patient registration, scheduling appointments, and assisting with clinical duties, ensuring a smooth workflow in the clinic while providing exceptional customer service to patients.

Requirements

• No experience required; comprehensive on-the-job training provided.
• High School Diploma or GED is required.
• Desired: One year of experience as a Nursing Assistant, PCA, or MA.
• Desired: Certification or National Registry as a Certified Medical Assistant or Registered Medical Assistant.

Nice To Haves

• Experience in a healthcare setting is preferred.
• Knowledge of medical terminology and insurance processes.

Responsibilities

• Performs registration in computerized systems.
• Performs pre-registration and enters date of service upon patient arrival.
• Obtains current demographic and insurance information at each patient encounter and verifies it is correctly entered into all systems.
• Collects co-payments and sends missed appointment letters to patients.
• Knowledge of insurance carriers and secures referrals to PCP or specialists if needed.
• Schedules patient appointments in electronic scheduling system and schedules diagnostic tests and consults.
• Secures precerts/authorizations for diagnostic tests and admissions/transfers.
• Answers incoming telephone calls, prioritizes and routes appropriately, and provides exceptional customer service.
• Coordinates incoming and outgoing correspondence and files appropriately in patient charts.
• Assists with chart preparation and measures vital signs including pain score and height/weight, updating medical records.
• Prepares patients for exams and manages flow through the clinic area, cleaning rooms and equipment between patients.
• Assists nursing staff and performs phlebotomy, processing all laboratory specimens.
• Verifies that all laboratory reports are received and given to the physician for review.
• Documents appropriately on electronic medical record and in the patient chart, obtaining signatures on Advance Beneficiary Notices per Medicare requirements.
• Maintains and reconciles laboratory logs and prepares instruments for sterilization.
• Orders supplies and stocks exam rooms, treatment rooms, lab, and nourishment area, ensuring proper rotation of supplies.

Benefits

• On-the-job training

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED