Medical Assistant, Recovery Services

Preferred Family Healthcare • Springfield, MO

397d

About The Position

The Medical Assistant/Phlebotomist plays a vital role in assisting clients with Recovery Services at Preferred Family Healthcare. This position involves providing clinic and lab services, managing patient check-ins, and fostering positive relationships between clients and clinic staff. The Medical Assistant is responsible for scheduling appointments, managing medications, performing phlebotomy, and supporting the Registered Nurse in monitoring health outcomes.

Requirements

• High school diploma or equivalent required
• Graduate from an accredited Medical Assistant Program or Licensed Practical Nurse in applicable state
• CPR certification preferred
• Phlebotomy training and previous lab experience preferred
• One year of experience in a physician office setting preferred

Nice To Haves

• CPR certification
• Phlebotomy training
• Previous lab experience
• Experience in a physician office setting

Responsibilities

• Assisting physicians and nursing staff with patient care
• Preparing patients for examination and treatment
• Taking patient histories and vital signs
• Preparing exam and treatment rooms with necessary instruments
• Administering injections and performing lab testing and phlebotomy
• Preparing and maintaining supplies and equipment for treatments
• Responsible for appointment scheduling, prior authorizations, and chart management
• Providing information to patients to help them benefit from clinic services
• Visiting residential locations as assigned by Leadership
• Reviewing physician's orders, MARs, diets, and diet/choking precaution forms during visits
• Identifying additional medical training needs and communicating with the team
• Supporting staff in communications with doctors, pharmacies, and other medical specialists
• Coordinating with Residential RN for hospital visits, discharge planning, and other medical needs
• Conducting health and medical reviews as instructed by leadership
• Checking and maintaining Durable Medical Equipment quarterly
• Accompanying individuals to medical appointments and ensuring their rights are protected
• Communicating health concerns to the agency team and taking appropriate action
• Maintaining a schedule of clients' doctor appointments and sending reminders to staff
• Providing direct support and care hours to medically involved individuals as needed
• Performing general lab and phlebotomy duties, communicating lab results to providers and nursing staff
• Assisting with client rooming, verification of data and medical history, and preliminary physical requirements
• Completing documentation in a timely manner according to company policies and procedures
• Performing light housekeeping of check-in, lab, and medication rooms
• Inventorying and restocking supplies, maintaining lab refrigerator temperature logs
• Managing clinic injection calendar and notifying providers and clients of refill needs
• Unlocking clinic doors, checking nursing mailbox, and conducting weekly sample medication count
• Participating in required meetings and performing other duties as assigned by nursing staff and leadership.

Benefits

• All-Inclusive Employee Benefits Package including health, dental, vision, retirement, disability, life insurance, wellness program, and more
• Telemedicine services for medical, behavioral health, & dermatology visits
• Employee Assistance Program offering counseling services, legal assistance, & financial consultation
• Paid Time Off totaling 29 days per year including vacation & holiday pay
• Workplace culture promoting employee wellbeing and healthy workforce engagement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED