Medical Assistant / Receptionist at Washington Regional Urgent Care - PRN
About The Position
Washington Regional Urgent Care is looking for experienced Medical Assistants to join our team in Mountain Home, AR. JOB SUMMARY: The Medical Assistant / Receptionist provides clinical care to patients in urgent care, occupational health, and workers’ compensation settings. Responsibilities include initial evaluations, x-ray testing, and preparing patients for provider evaluation by recording histories, vital signs, and documentation while recognizing acuity levels for appropriate intervention. This position will also have medical receptionist responsibilities. KEY RESPONSIBILITIES: The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.
Requirements
- High school diploma or equivalent required
- Prior experience performing clerical tasks in a medical office setting
- Minimum 1 year of experience as a Medical Assistant
- Medical Assistant Certificate or equivalent experience
- BLS Certification required
Responsibilities
- Promptly greets patients when entering waiting area, exam room, and laboratory or x-ray room
- Answer patient inquires and direct them through the registration process
- Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks
- Check in and discharge patients, assist clinical staff and close the office at the end of each shift
- Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
- Consistently communicates with patients on wait times; provides direction to the next step in the treatment process
- Provides solutions to patient problems and recognizes and seeks help in emergent/hazardous situations
- Executes follow-up calls with a sense of urgency
- Obtains and accurately documents patient vital signs and weight, takes brief history, past medical, family and social history current medications, allergies and other pertinent historical information as appropriate
- Assists with patient transfers
- Assists with procedures directly supervised by the provider
- Follows documentation procedures and completes required documentation related to patient visit
- Responsible for ensuring patient areas remain neat and tidy throughout the day
- Responsible for cash and check reconciliation and nightly deposit drop offs
- Maintain a neat and clean work environment and professional appearance
- Adhere to all relevant health and safety procedures
Benefits
- Competitive Salary
- 401K plan with company contribution
- No-Cost Office Visits and generous discounts on some billable services
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
