Medical Assistant/Receptionist

Native American Mental Health Services • Monterey, CA

452d • $39,520 - $49,920

About The Position

The Medical Assistant/Receptionist at North American Mental Health Services (NAMHS) plays a crucial role in providing high-quality patient care and maintaining professionalism in a medical setting. This position involves a variety of responsibilities, including patient check-in, vital sign assessment, documentation, and coordination of care, ensuring that all tasks are performed efficiently and ethically.

Requirements

• High school graduate or GED certification.
• Computer skills required.
• Experience with EMR systems preferred.
• Medical office experience preferred.
• Ability to multitask and work efficiently in a fast-paced environment.
• Time management skills.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Check PA schedules daily for due UDT and prepare charts.
• Run CUREs reports for each patient prescribed control medications.
• Take vitals upon patient check-in: height, weight, BP, oxygen level, chief complaint, drug and food allergies, and record in the patient chart.
• Record and document all pertinent patient information.
• Sanitize all vital stations.
• Collect urine/oral toxicology samples.
• Submit toxicology orders on Millennium and arrange for UPS pick-up.
• Collect genetic testing as requested.
• Administer injections.
• Prepare samples for patients and log medications in and out of the sample closet.
• Check out patients and schedule follow-up appointments.
• If EKG/lab work is needed, direct the patient on where to complete it.
• Contact labs for blood work and all test results.
• Process and complete all medication refill requests.
• Call in all final prescription refills for patients as assigned.
• Process treatment authorization requests and prior authorization requests.
• Schedule injection and medication shipments.
• Maintain medical supply inventory.
• Complete monthly medication inventory audit.
• Communicate and coordinate immediate care for patients in crisis.
• Maintain positive and professional relationships with pharmaceutical representatives.
• Schedule pharmaceutical representative meetings and luncheons.
• Check messages and respond to patients in a timely manner within 24 hours.
• Uphold HIPPA standards.
• Cover receptionist role and responsibilities when needed.
• Maintain superior communication with staff, both administrative and clinical, and the management team.
• Provide excellent customer service.
• Perform all duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED