Medical Assistant (Public Health)

Arapahoe County•Aurora, CO

9d•$22 - $32•Onsite

About The Position

The Arapahoe County government serves its communities in ways both obvious and obscure. As the beating heart of local and regional government, we’re here for our neighbors on their best days—and their worst. We share our residents’ goals of preserving our quality of life and strive to be the place we’re proud to call home. NOTE: This position will be scheduled to work Monday through Thursday from 7am to 5:30pm. GENERAL DESCRIPTION OF JOB:The Medical Assistant primarily performs clinical medical assistant duties in the Arapahoe County Public Health sexual health clinics. May also staff call center, perform clerical duties and staff the clinic front desk as needed.

Requirements

High School diploma or GED equivalent
Successful completion of a Medical Assistant training program accredited by the Commission for Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), or by the Council of Medical Education of the American Medication Association in collaboration with the American Association of Medical Assistants (AMA-AAMA).
Active CPR certification
Experience performing medical assistant related duties
Any equivalent combination of education and work experience that satisfy the requirements of the job will be considered.
Strong ability to communicate sensitive topics in a thoughtful and effective way both in person and over the phone.
Ability to develop and maintain effective working relationships with Arapahoe County employees and community partners.
Ability to properly collect and handle all types of lab specimens.
Ability to learn new relevant skills and participate in process improvement.
Engage with community members and community partners during outreach or community events.

Nice To Haves

Bilingual (English/Spanish)
Certified medical interpreter and/or interest in providing interpretation services as needed.

Responsibilities

Prepares and maintains clinic area and lab, sanitizes, and stocks clinic area, and sterilizes medical instruments, monitors and performs autoclave sterilization testing.
Interacts with clients to obtain demographic information, prepares and maintains patient charts as per established protocol and procedures, and records purpose of patient visit.
Takes patient’s vital signs, height and weight measurements, performs lab tests as specified, and prepares specimens for transport to outside labs, obtains bodily fluid samples, records complete and accurate results.
Assists providers in patient exams and procedures to include anogenital exams and procedures related to sexual/reproductive health.
Administer intramuscular or subcutaneous injections per appropriate competencies.
Maintains lab records in the EHR by performing daily lab result uploads and assigning unacknowledged results to appropriate providers to review.
Provides counseling and educational information related to proactive health management, substance addiction or abuse, immunizations, medical testing and procedures, family planning, and women’s health issues per the appropriate information and educational sheets.
Performs word processing and data-entry functions to maintain and update documents, spreadsheets, and other electronic records.
Receives and processes requests for release of medical records in alignment with established policies and procedures.
Transfers records and collects standard processing fees from patients.
Aids office personnel as phone relief, general clerical support, and completing forms related to grants.
Maintains inventory of clinic supplies. Orders and stocks supply in collaboration with the clinic supervisor.
Maintains knowledge about current practice guidelines and continuing education topics pertinent to the Medical Assistant role.
Will assist with interpretation as needed if bilingual and certified as a medical interpreter.
Provides courteous and helpful customer service to clients and the general public of diverse cultural and socio-economic backgrounds.
Receives and screens phone calls, schedules appointments, provides general information related to program and services. Makes referrals to partner agencies for services not provided by public health clinics. Refers non-standard requests or technical questions to the appropriate department or person.
Explains fee schedules, billing procedures, and relevant program documents to patients. Answers questions effectively and courteously. Escalates unanswered questions as appropriate.
Performs patient check-in for clinic appointments, including verbal/visual engagement with patients, obtaining and verifying financial information, and obtaining and processing information to assess Medicaid eligibility for clinic services.
Checks patients out of clinic appointment, including collecting appropriate fees established for services, issues receipts, and balances receipts daily. Verifies patient information for the business office to bill for uncollected fees. Schedules return visit as appropriate. Provides effective customer service as the closing clinic representative.
Responds, as required, to support public health emergencies, incidents, and events. Employee participates in all exercises and drills on emergency preparedness and response, as required. Completes trainings identified as appropriate for this level employee and initiates corrective actions and responses pursuant to Federal, State, and Local laws, statutes, and regulations.