Medical Assistant (PT)

Rosecrance Jackson CentersRockford, IL
300d$18

About The Position

Join a purpose-driven community of champions at Rosecrance, a leading non-profit provider of comprehensive behavioral health services in the United States. We are dedicated to helping individuals and families overcome substance abuse and mental health challenges. This part-time Medical Assistant position is based at the Rosecrance Aspen Center in Rockford, IL, where you will play a vital role in supporting our clients and ensuring they receive the best care possible.

Requirements

  • High School Diploma or GED and one year of addiction treatment experience or an equivalent combination of education, training and experience.
  • Minimum CNA, CMA or EMT certification or greater.
  • Cardiopulmonary resuscitation (CPR) and First Aid training complete within three months.
  • Skilled in behavioral management techniques.
  • Ability to lead discussion and educational presentations.
  • Valid Illinois driver's license.

Responsibilities

  • Schedule new client psychiatric evaluation appointments and follow-up medication management appointments.
  • Monitor and respond to calls to the Psychiatry appointment scheduling line.
  • Track and distribute data specific to call volume to the psychiatry scheduling line and number of appointments scheduled.
  • Conduct client health history/assessment and report to psychiatric provider prior to appointment.
  • Assist with vital signs assessments.
  • Provide follow-up communication to clients with ongoing medical concerns.
  • Monitor and document client's response to medication and report any notable response immediately.
  • Act as an advocate for all clients and report all physical/psychological concerns to the medical and clinical staff.
  • Supervise and manage the behavior of the clients and provide appropriate behavioral interventions and consequences.
  • Facilitate communication between clinical and medical staff.
  • Provide client education in individual and group settings on topics including: medications, physical health, mental health and alcohol and substance abuse issues.
  • Assist with preparing clients for their appointments with the provider.
  • Document pertinent information daily in the EHR based on observations and involvement with the clients as required.
  • Serve as a member of the Ware Center Medical Services team and participate in all team meetings and activities.
  • Attend all scheduled meetings of staff, such as nursing meetings, department meetings, or appropriate committee meetings as designated.
  • Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
  • Deliver exceptional customer service consistently to every customer.
  • Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
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