Medical Assistant Primary Care at Home Full-time Days $2K Sign-on Bonus

Northwestern Memorial Healthcare•Wheaton, IL

3d•$20 - $25

About The Position

This unique role combines clinical care with transportation responsibilities to ensure seamless service for patients and providers. You’ll perform vital clinical and administrative tasks such as taking vitals, scheduling appointments, assisting with dictation, and processing labs and specimens, while maintaining a clean and safe environment. In addition, you’ll travel to various locations, assist with homebound patient care, transport providers, and manage fleet vehicle maintenance and cleanliness. Candidates must hold a current BLS certification and maintain a valid driver’s license with a clean driving record. If you’re passionate about patient care and operational excellence, apply today and help us deliver care beyond the clinic! There is a $2,000 sign-on bonus available for this position for external candidates and candidates who have not worked at NM in over 1 year. The Certified Medical Assistant reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Certified Medical Assistant (CMA) is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. Under the supervision of a Physician and/or the direction of a licensed nurse, the CMA provides direct and indirect patient care, performs laboratory and other testing, and may assist with clerical functions. The CMA serves as a key team player when interacting and communicating with patients and/or clinical staff in the ambulatory care environment.

Requirements

Two or more years of recent experience working as a Medical Assistant in a physician office setting or completion of an accredited Medical Assisting Program
High School Diploma or equivalent with 2 or more years of experience as Medical Assistant or completion of an accredited Medical Assisting Program
American Heart Association accredited Basic Life Support (BLS/CPR) certification.
Completion of phlebotomy class or equivalent experience. Basic computer knowledge. Ability to type proficiently and accurately. Ability to communicate effectively in English, both verbally and in writing. Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively.
New graduates/hires must obtain certification/registration within 1 year from hire date. The following certifications will be accepted: Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)
An active RN or LPN license in the state of Illinois will be accepted in lieu of CMA certification
Must possess a valid driver's license and maintain a good driving record at point of hire and annually.
Basic life support (BLS) certification is required or willingness to obtain within a specified timeframe

Nice To Haves

Associates degree in Medical Assisting
Second language proficiency a plus

Responsibilities

Presents a friendly, approachable, professional demeanor and appearance.
Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way.
Uses effective service recovery skills to solve problems or service breakdowns when they occur.
Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
Uses organizational and unit/department resources efficiently.
Manages work schedule efficiently, completing tasks and assignments on time.
Contributes to opportunities and processes for continuous improvement.
Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
Rooms patients and provides direct patient care under the supervision of a physician, and/or direction of an RN/LPN. Records medical, surgical and family histories, medications and vital signs. Prepares patients for office procedures and assists nursing and medical staff with routine examinations and patient treatments. Always considers specific patient needs; administers care according to individual age and abilities.
Explains treatment procedures to patients; reinforces patient education regarding medication and special diets or testing that has been provided by the RN/LPN or physician (for example, the After Visit Summary).
Administers injections and medications as directed by physician.
Performs point of care testing, including venipuncture, urine dips, finger sticks, strep screens, flu screens, pregnancy tests, and cultures. Independently performs other tests and/or office procedures such as EKG's, pulmonary testing, and chronic disease management testing.
Is knowledgeable about the purpose, process and results for tests and lab specimens frequently performed in an office setting.
Relays NORMAL test results to patient or reads results, verbatim, from the physician documentation. Consults an RN, LPN, or physician should the patient have questions regarding their results.
Adheres to CDPG Environment of Care policies. Maintains infection control standards for exam/procedure rooms and areas where patient care services are delivered. Cleans, disinfects, changes linen etc. Performs quality checks and trouble-shoots office instruments. Is knowledgeable of sterilization techniques and biological indicators for sterilization.
Participates in shared governance, committee work, and practice/department projects.
Demonstrates the knowledge of proper identification and reporting of medical/health care errors.
Demonstrates a willingness to support co-workers; voluntarily pitches in. Willing to mentor and train new staff. Acts as an integral member of the team.
Communicates appropriately and clearly with all. Maintains a good working relationship within the office and other ancillary departments. Demonstrates a positive attitude.
Handles situations in a mature and professional manner.
Prioritizes and re-prioritizes workflow and maintain an organized workspace.
Engages in teamwork as a team player and a team builder.
Meets current standards and policies for documentation. Provides documentation that is timely, accurate, up to date, complete and legible.
Charges for all ancillary services performed
Participates in ongoing educational activities appropriate to the area of practice. Seeks experiences, formal and independent learning activities to maintain and develop clinical and professional skills and knowledge. Shares knowledge from continuing education programs with co-workers.
Exhibits creativity and flexibility through the dynamics of change.
Appropriately utilizes the functionality of the medical record and practice management systems within their job responsibilities, for example, all documentation, order entry, results, referrals, etc.
Stays informed of medical record and practice management system updates and implements into daily work.
Utilizes online resources efficiently including Outlook, Corridors, and Team Sites.
Completes other duties as assigned
Perform venipuncture and collect other specimens for laboratory testing
Prepare and process laboratory specimens for analysis
Ensure proper sanitation and sterilization of medical instruments and equipment
Excellent communication and interpersonal skills.
Strong attention to detail and ability to work in a fast-paced environment.
Manual skill and hand-eye coordination for performing clinical procedures.
Ability to work effectively as part of a team.
Basic life support (BLS) certification is required or willingness to obtain within a specified timeframe
Must possess a valid driver's license and maintain a good driving record at point of hire and annually.
Will be required to travel to various locations for work assignments and assist with homebound patient care
Responsible for driving providers to see homebound patients at their place of residence
Responsible for fleet vehicle maintenance (keeping vehicle clean, ensure vehicle has medical supplies, assist with obtaining car wash, gasoline and keeping vehicle clean)