Medical Assistant - Primary Care

University of California San Francisco • San Francisco, CA

1d

About The Position

Under the supervision of the Practice Manager and guided by Ambulatory Services policies and procedures, the Primary Care Medical Assistant (MA) supports a collaborative care team within Women’s Health Primary Care. This role focuses on patient rooming, health record maintenance, care coordination, and serving as a communication bridge between patients and providers. The MA supports preventive care, chronic disease management, and patient advocacy for individuals with complex or ongoing healthcare needs.

Requirements

• Certification from an approved Medical Assistant program or equivalent training and experience
• Minimum of one year of experience as a Medical Assistant in a medical practice
• Current American Heart Association CPR certification
• Computer proficiency, including familiarity with Microsoft Word and Excel
• Ability to learn and adapt to new systems and workflows
• Ability to work effectively with patients from diverse cultural and socioeconomic backgrounds
• Experience using Epic (APeX) electronic health records
• Knowledge of immunization schedules and preventive care guidelines

Nice To Haves

• Experience in internal medicine, geriatrics, or family medicine
• Fluency in Spanish or Chinese
• Phlebotomy certification (CPT)
• Experience with population health tools or disease registries

Responsibilities

• Perform routine clinical duties including taking vital signs, height/weight measurements, pain screening, and documenting chief complaints
• Support interpreter services for in-person, video, or phone appointments
• Assist with medication reconciliation and refill coordination
• Obtain specimens and perform point-of-care testing in accordance with policies and procedures
• Prepare and pend orders for labs, screenings, refills, and preventive services under provider direction
• Review provider schedules and patient charts to support visit readiness and future care planning
• Track preventive care needs and ensure appropriate follow-up
• Coordinate care for patients with chronic or complex medical conditions
• Communicate effectively with patients, providers, pharmacies, insurance companies, and community partners
• Assist with patient messaging and written communications
• Maintain exam rooms, labs, and clinical supply inventory
• Schedule patient appointments and manage electronic health record tasks, including MyChart and InBasket messages
• Ensure compliance with infection control, safety standards, and regulatory requirements
• Participate in quality improvement and customer service initiatives

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees