About The Position

The Medical Assistant works with the physician and other members of the primary or specialty care team by performing a variety of clinical and administrative patient-related duties, in the “Front Office” or “Back Office”. The medical assistant also works to fulfill a variety of patient needs and ensures smooth patient flow within the department, including gathering, organizing and documenting healthcare data information. Additionally, if assigned to the Call Center, the MA will be responsible for answering and routing patient calls, scheduling of patient appointments per department guidelines. The medical assistant reports directly to the practice manager, RN supervisor or director.

Requirements

  • Completion of Medical Assistant Program - Accredited.
  • 1 year Ambulatory experience preferred.
  • 1 year Electronic Medical Records (EMR) experience preferred.
  • BLS - Basic Life Support - American Heart Association - Certification required.
  • Certified Clinical Medical Assistant (CCMA) preferred or CMA - Certified Medical Assistant preferred.
  • Phlebotomy Technician Certification (CPT) preferred.
  • Strong written and verbal communications skills.
  • Bilingual preferred.
  • Completion and documentation of California requirements with demonstrated competency for venipuncture/phlebotomy - Preferred (required for specific departments).

Responsibilities

  • Perform clinical and administrative patient-related duties in the Front Office or Back Office.
  • Ensure smooth patient flow within the department.
  • Gather, organize, and document healthcare data information.
  • Answer and route patient calls if assigned to the Call Center.
  • Schedule patient appointments per department guidelines.

Benefits

  • Competitive salary and benefit package available.
  • Recognition programs such as Employee of the Month and Employee Suggestion Program.
  • Employee Success Sharing Program.

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What This Job Offers

Career Level

Entry Level

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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