Medical Assistant/Phlebotomist

Oak Street Health-posted about 1 year ago
Full-time • Entry Level
Oklahoma City, OK
1,001-5,000 employees
Ambulatory Health Care Services
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The Medical Assistant/Phlebotomist at Oak Street Health plays a crucial role in delivering high-quality patient care within a team-based environment. This position involves assisting in patient assessments, performing diagnostic tests, and ensuring efficient patient flow while providing an exceptional experience for patients, particularly those in underserved communities.

  • Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
  • Delivers an exceptional patient experience, and helps patients prepare for their provider visit
  • Obtains vital signs, chief complaint and reviews medications
  • Delivers patient screenings per protocols
  • Orders supplies and stocks exam rooms
  • Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies
  • Ensures exam rooms are clean, safe, and ready for patient visits
  • Under direction of an RN, provider and/or protocol, provides telephonic support to patients
  • Assists providers, RNs or social workers with home based support for high risk members, as necessary
  • Under direction of an RN or Provider, offers MA appropriate 'visits', such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.
  • Performs waived laboratory testing
  • Schedules diagnostic testing
  • Applies or assists with application of durable medical equipment
  • Supports care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols
  • Participates in care team meetings to discuss patient care and clinic operations
  • Other duties, as assigned
  • CPR Certification required
  • Medical Assistant certification or registration
  • 3-5 years in a Medical Assistant role preferred
  • EMR experience required
  • 2 or more years of experience working with geriatric patients
  • Phlebotomy Technician Certification preferred
  • Strong communication skills and customer service orientation
  • Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
  • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
  • US work authorization
  • Experience in a fast-paced healthcare environment
  • Ability to build relationships with patients and team members
  • Experience with home-based patient support
  • Competitive benefits including paid vacation and sick time
  • Generous 401K match with immediate vesting
  • Health benefits
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