Medical Assistant/Phlebotomist

Oak Street Health • Oklahoma City, OK

382d

About The Position

The Medical Assistant/Phlebotomist at Oak Street Health plays a crucial role in delivering high-quality patient care within a team-based environment. This position involves assisting in patient assessments, performing diagnostic tests, and ensuring efficient patient flow while providing an exceptional experience for patients, particularly those in underserved communities.

Requirements

• CPR Certification required
• Medical Assistant certification or registration
• 3-5 years in a Medical Assistant role preferred
• EMR experience required
• 2 or more years of experience working with geriatric patients
• Phlebotomy Technician Certification preferred
• Strong communication skills and customer service orientation
• Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
• US work authorization

Nice To Haves

• Experience in a fast-paced healthcare environment
• Ability to build relationships with patients and team members
• Experience with home-based patient support

Responsibilities

• Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
• Delivers an exceptional patient experience, and helps patients prepare for their provider visit
• Obtains vital signs, chief complaint and reviews medications
• Delivers patient screenings per protocols
• Orders supplies and stocks exam rooms
• Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies
• Ensures exam rooms are clean, safe, and ready for patient visits
• Under direction of an RN, provider and/or protocol, provides telephonic support to patients
• Assists providers, RNs or social workers with home based support for high risk members, as necessary
• Under direction of an RN or Provider, offers MA appropriate 'visits', such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.
• Performs waived laboratory testing
• Schedules diagnostic testing
• Applies or assists with application of durable medical equipment
• Supports care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols
• Participates in care team meetings to discuss patient care and clinic operations
• Other duties, as assigned

Benefits

• Competitive benefits including paid vacation and sick time
• Generous 401K match with immediate vesting
• Health benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees