About The Position

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. The position involves performing routine clinical and administrative duties in support of the assigned area or office.

Requirements

  • Accredited Program (Required)
  • BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART)
  • BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART)
  • No prior work experience required.
  • Can be graduate of an accredited EMT (Emergency Medical Technician) or MA (Medical Assistant) Diploma program, possess Medical Assistant Registration or Medical Assistant Certification; or have six (6) months of patient care experience.
  • Six (6) months of patient care experience in lieu of graduate of an accredited Medical Assistant or EMT program.

Responsibilities

  • Performs basic diagnostic procedures and specimen collection, including phlebotomy, splint application and procedural tray/room set-up.
  • Reviews patient charts to ensure imaging is available and all pertinent information to maximize appointment.
  • Reviews/Documents Social Determinants.
  • Provides education/resources as needed.
  • Rounds with patients in practice to ensure Excellent Patient Experience is met.
  • Under the supervision of physician, physician assistant, nurse practitioner or nurse, assists with performing patient assessments and treatments.
  • Obtains and accurately documents patient vital signs, height and weight, takes brief history on current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate.
  • Follows up on reported issues and assists with service recovery.
  • Activates My Chart Accounts where appropriate.
  • Ensures Telehealth connectivity for scheduled appointments and troubleshoots as needed.
  • Maintains equipment and medical supplies, including reordering, stocking, cleaning/disinfection per protocol, and troubleshooting.
  • Maintains examination areas.
  • Manages and facilitates all in-basket messages and patient phone calls.
  • Monitors and communicates changes in patient condition.
  • Documents patient care provided.
  • Provides discharge instructions and follows up with patient as needed.
  • Recognizes and seeks help in emergent situations.
  • Performs administrative or clerical duties as assigned, including scanning, reception, scheduling, data entry, and patient registration.

Benefits

  • Equal opportunity employer committed to workplace diversity.
  • Preference for veterans in hiring.
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