Medical Assistant, Pediatrics

Mass General Brigham•Haverhill, MA

10h•Onsite

About The Position

Mass General Brigham is a not-for-profit organization that supports patient care, research, teaching, and community service, striving to provide exceptional care through high-performing teams. The Mass General Brigham Medical Group is a system-led entity focused on delivering high-quality, low-cost, innovative community-based ambulatory care, bringing healthcare closer to patients. The Medical Group offers a wide range of services including primary care, specialty care, behavioral and mental health, urgent care, outpatient surgery, endoscopy, imaging, cardiac testing, and infusion across Massachusetts, New Hampshire, and Maine. The community healthcare center in Haverhill, located at 1 Park Way, provides advanced diagnostics, technology, and research, offering unparalleled acute, chronic, and wellness care through a multi-specialty group practice. This full-time 40-hour Medical Assistant position supports the Pediatrics team by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow, involving direct patient interaction and collaboration with physicians, nurse practitioners, and nursing staff to ensure efficient and comfortable care.

Requirements

High School Diploma or Equivalent required

Nice To Haves

Basic Life Support [BLS Certification]
Certified Medical Assistant
1-2 years of direct MA experience or medical field work
Positive attitudes, emotional intelligence, and genuine passion for this work
Adaptable, receptive, and comfortable working in a fast-paced, high-volume environment

Responsibilities

Interview patients to obtain medical information and measure their vital signs, weight, and height.
Show patients to examination rooms and prepare necessary equipment for healthcare providers.
Record patients' medical history, vital statistics, or information such as test results in medical records.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.
Clean and sterilize instruments and dispose of contaminated supplies.