Medical Assistant PD

Brown University Health Services • Newport, RI

281d

About The Position

The Medical Assistant reports to the Ambulatory Clinical Manager and/or Practice Manager or other assigned Supervisory personnel and functions under the general supervision of the attending Licensed Independent Practitioner. This role is performed in accordance with established policies and procedures in an Ambulatory setting, reflecting the age-specific needs of geriatric, adult, adolescent, and pediatric patients. The position fosters patient and family-centered care and nursing services in alignment with Brown University Health’s mission, vision, and values, considering all developmental stages and cultural patterns.

Requirements

• High School graduate or equivalent required.
• Able to read, write, and speak English.
• Basic Life Support Certification required.
• Completion of a medical assistant certification preferred.
• Graduate of a formal medical assistant training program or a minimum of 3 years of medical assistant experience required.
• Exceptions may be considered for applicants with at least three years of related experience in a comparable role.

Responsibilities

• Works effectively and respectfully at his/her highest capabilities and training.
• Follows the practice clinic or office workflow protocols to maximize quality and efficiency.
• Performs pre-visit planning by reviewing and updating the patient record prior to the appointment.
• Prepares patients for examination and treatment according to clinic-specific workflow protocol.
• Takes vital signs, weighs patients, and records information in the patient chart.
• Enters patient chief complaint, medication reconciliation histories, and other services as outlined in workflow protocol.
• Ensures effective patient flow throughout the practice clinic and office.
• Reviews Health Maintenance and Chronic Illness services and performs/orders according to protocols.
• Performs testing procedures such as blood pressure, EKG, pulse oximetry, Hgb A1-C, glucose, urinalysis, and other point of care tests.
• Records allergy information, medications, medical, surgical, and family histories in the patient chart.
• Assists physician with physical examinations and performs all procedures using aseptic techniques.
• Administers vaccines and places PPDs as per practice/clinic protocol.
• Completes appropriate follow-up work after visits, ensuring all blood and specimens are properly labeled and sent to lab.
• Follows up to ensure all lab results are entered in the medical record.
• Tracks orders and results, contacts patients for outreach and reminders for labs/orders.
• Updates EMR with status and reports all abnormal lab results to physician or nurse immediately.
• Follows up on referrals for specialty care and tracks consult reports.
• Checks for prescription refills pending.
• Ensures examination room is cleaned between each patient and set up appropriately for the next appointment.
• Thoroughly explains programs, procedures, and correct preparation for various tests and exams.
• Provides education to patients regarding the importance of coordination of care.
• Schedules tests and follow-up appointments, pre-registers patients for next visits.
• Monitors and orders supplies, keeps room stocked, and cleans medical equipment.
• Reports broken or missing equipment to manager immediately.
• Assists with administrative office duties, including mailing reminders to patients.
• Manages time effectively and fills slow periods with preparatory activities.
• Maintains quality assurance, safety, environmental, and infection control.
• Protects and preserves the patient’s right to privacy and confidentiality.
• Maintains a positive attitude and engages in a team approach to patient care.
• Supports the goals of the patient-centered medical home by demonstrating flexibility.

What This Job Offers

• Industry: Educational Services
• Education Level: High school or GED