Medical Assistant / Patient Services Representative - Full Time - Days
About The Position
Medical Assistant / Patient Services Representative - Full Time Days Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. The Medical Assistant/PSR is a unique position that varies daily based on the clinical or clerical staffing needs of the practice. Duties include supporting the physicians and/or mid-level providers in the practice with clinical activities and direct patient care as well as assisting patients and staff with the administrative and clerical needs of the practice.
Requirements
- High School Diploma or equivalent experience
- Demonstrable customer service skills
- Strong problem solving skills including the demonstrable ability think through issues and define solutions
- Excellent time management and prioritization skills
- Must have prior experience with Microsoft Office as well as strong general computer skills
Nice To Haves
- Prior experience with healthcare information systems, specifically Medent, is Preferred
Responsibilities
- Perform clinical duties, including taking vital signs and assisting with procedures, in accordance with NYS laws and practice protocols.
- Prepare exam rooms, sterilize equipment, and maintain clinical supplies.
- Manage patient records, including preparation for visits and handling patient inquiries.
- Check in patients, verify/update demographics, and obtain necessary signatures and insurance information.
- Collect payments, handle daily cash out, and prepare bank deposits.
- Schedule appointments, coordinate referrals, and manage pre-authorizations.
- Provide call management, including triaging phone calls, prescription refills, and test results.
- Participate in team meetings, quality improvement activities, and handle patient communication through various channels.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
