MEDICAL ASSISTANT/PATIENT SERVICE REPRESENTATIVE

Methodist Health System • Mansfield, TX

127d

About The Position

The Medical Assistant Patient Representative professional is responsible for all aspects of being the representative for the Patient. Supports and promotes the vision, mission, and strategic plans of Methodist Health System.

Requirements

• Bachelor’s degree in Human Resources, Business Administration or related field
• Graduation from an accredited program for medical assistants
• National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date
• Valid Basic Life Support Certification
• 2 or more years of professional medical assisting in a practice setting preferred
• Strong proficiency using Microsoft Office products
• Strong oral and written communication skills
• Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Responsibilities

• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team
• Maintain strict patient confidentiality, and use complete discretion when discussing patient information
• May perform intramuscular, intradermal or subcutaneous injections with complete documentation
• Assist physicians in providing nursing care to patients in accordance with clinic policies and procedures
• Take patient history and vitals
• Perform general nursing duties as appropriate within the licensure and state guidelines
• Conform to OSHA Regulations and Precautions
• Demonstrate an extensive working knowledge and practice of infection control procedures
• Clean and disinfect all instruments and maintain QA reports for the autoclave
• Assist in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module
• Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized
• Check for expired medication on a monthly basis, keeping appropriate documentation and disposal
• Prepare FMLA forms and various documents for physician review and signature

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Matched retirement plan
• Employee wellness program

What This Job Offers

• Education Level: Bachelor's degree