Medical Assistant / Patient Service Representative - Urology

Summit Health Management • Princeton, NJ

289d

About The Position

The position involves assisting physicians and advanced practice nurses (APN/PA) with patient care, patient flow, procedures, and clerical duties. Responsibilities include greeting patients and families, scheduling appointments, collecting payments, answering phone calls, and ensuring proper preparation for patient visits. The role also requires obtaining and documenting vital signs, managing patient information, and maintaining an organized work environment. The Medical Assistant must comply with regulatory policies and demonstrate understanding of medical emergency procedures.

Requirements

• High School Graduate or GED.
• Medical Assistant Certification required.
• BLS certification within 60 days of hire.
• Excellent customer service skills.
• Ability to communicate in English, both orally and in writing.
• Basic proficiency in computer use.
• Knowledge of medical office and terminology preferred.
• Experience with standard office equipment and technology preferred.

Nice To Haves

• Bachelor's/Associate Degree preferred.
• MA/PSR work experience preferred.

Responsibilities

• Assist Physician, APN/PA with patient care, patient flow, procedures, and clerical duties.
• Greet patients/family and schedule patient appointments and tests efficiently.
• Collect payments from patients, provide account balance, and issue receipts.
• Post payments to the correct accounts and prepare bank deposit bags.
• Answer the telephone promptly and address caller's needs.
• Provide referrals and/or consult orders in a timely manner.
• Schedule and enter diagnostic tests and procedures into the order management system.
• Obtain, verify, and update patient information including demographics and insurance.
• Prepare the examination room and escort patients into the room.
• Collect lab specimens and accurately label them.
• Obtain vital signs and document appropriately in EHR.
• Work cooperatively with PCR and clinical staff for timely pre-authorizations.
• Maintain an organized sample closet and discard outdated medication.
• Monitor supply inventory and complete requisitions for supplies.

Benefits

• Medical, Dental, Life, Disability, Vision coverages.
• FSA coverages.
• 401k savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED