MA / Patient Service Rep Broken Arrow

Hillcrest Healthcare System•Broken Arrow, OK

4d•Onsite

About The Position

Join our team as a day shift, full-time, Family Practice Medical Assistant in Broken Arrow, OK. This position will be an administrative MA position. May work in the back to cover as needed. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care . Get to Know Your Team: Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma. Learn About a Day in the Life of a Medical Assistant: The Medical Assistant provides superior patient care and performs administrative and delegated clinical tasks that support patients in a clinic-based environment as part of a care team led by the physician and/or advanced practice provider. Enters, maintains, and reports all medical history, medical coding, and files claims using an Electronic Medical Record (EMR). Patient visit support that may include: Greeting patients, and escorting patient to exam room and/or taking patients' vital signs, and other applicable medical information to effectively support the reason for the patients visit and recommended treatment. Sterilizes and prepares medical instruments. Ensures patient exam rooms are disinfected, orderly, and ready for incoming patients. Provides patients with privacy, comfort, safety and hygiene. Assists in maintaining inventory and stocking supplies, instruments and equipment for all exam rooms. Maintains appropriate paperwork for inventory control and reviews orders received for completeness. Addresses and requests referrals and other insurance authorizations in addition to passing along patient information for prescription, x-ray or lab requisitions to necessary parties. This includes calls to pharmacies, hospitals, and labs.

Requirements

High school diploma or GED equivalent.
Basic Electronic Medical Record (EMR) and Microsoft Office knowledge.
BLS Certification required within 14 days of start.

Nice To Haves

Associate's degree.
Graduate from an accredited medical assistant/medical technologist school/program or three years of MA experience.
Current national certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA).

Responsibilities

Enters, maintains, and reports all medical history, medical coding, and files claims using an Electronic Medical Record (EMR).
Greeting patients, and escorting patient to exam room and/or taking patients' vital signs, and other applicable medical information to effectively support the reason for the patients visit and recommended treatment.
Sterilizes and prepares medical instruments.
Ensures patient exam rooms are disinfected, orderly, and ready for incoming patients.
Provides patients with privacy, comfort, safety and hygiene.
Assists in maintaining inventory and stocking supplies, instruments and equipment for all exam rooms.
Maintains appropriate paperwork for inventory control and reviews orders received for completeness.
Addresses and requests referrals and other insurance authorizations in addition to passing along patient information for prescription, x-ray or lab requisitions to necessary parties.
Calls to pharmacies, hospitals, and labs.