Medical Assistant/Patient Representative

Methodist Health System•Dallas, TX

1d•Onsite

About The Position

The Medical Assistant Patient Representative professional is responsible for all aspects of being the representative for the Patient. Supports and promotes the vision, mission, and strategic plans of Methodist Health System. Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System. Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community.

Requirements

Graduation from an accredited program for medical assistants.
National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date
Valid Basic Life Support Certification
Strong proficiency using Microsoft Office products
Strong oral and written communication skills
Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Nice To Haves

2 or more years of professional medical assisting in a practice setting preferred.

Responsibilities

Communicate clearly and openly
Build relationships to promote a collaborative environment
Be accountable for your performance
Always look for ways to improve the patient experience
Take initiative for your professional growth
Be engaged and eager to build a winning team
Maintains strict patient confidentiality, and will use complete discretion when discussing patient information.
May perform intramuscular, intradermal of subcutaneous injections. With complete documentation.
Assists physicians in providing nursing care to patients in accordance with clinic policies and procedures.
Takes patient history and vitals.
Performs general nursing duties as appropriate within the licensure and state guidelines. Conforms to OSHA Regulations and Precautions
Demonstrates an extensive working knowledge and practice of infection control procedures. Cleans and disinfects all instruments and maintain QA reports for the autoclave.
Assist in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module
Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized.
On a monthly bases check for expired medication. Keeping appropriate documentation and disposal.
Prepare FMLA forms and various documents that come in for physician review and signature. IE: Home health, prescription pre certs