Medical Assistant/Patient Care Coordinator
About The Position
Your Job: The Medical Assistant patient Care Coordinator professional is to serve as a liaison between health care providers and patients. Duties include triaging patient phone calls, documentation of all actions, communications and assisting with clinic visits as needed Supports and promotes the vision, mission, and strategic plans of Methodist Health System Your Job Requirements: • High school Diploma or Equivalent required • Successful completion of Medical Assistant Program required • 1 year experience in direct patient contact in a medical setting preferred • Proficient with technical office equipment including computers, printers, fax, copiers and telephones • Strong proficiency using Microsoft Office products • Strong oral and written communication skills • Bilingual skills preferred • Uses good problem solving skills. • Strong process orientation • Detail oriented, logical, and methodological approach to problem solving • Ability to provide vision and leadership • Ability to plan and schedule the work of others • Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment Your Job Responsibilities: • Communicate clearly and openly • Build relationships to promote a collaborative environment • Be accountable for your performance • Always look for ways to improve the patient experience • Take initiative for your professional growth • Be engaged and eager to build a winning team • Assist team members, help develop team cohesiveness and alignment with departmental goals • Assess daily work load to determine volume and urgency; prioritize and adapt to changing patient, physician and professional allied health provider workflow • Enter appropriate, Evaluation, pre- and post- transplant data, test/procedure results obtained from external and internal sources into transplant data base • Obtain lab and other clinical data required maintaining patients' appropriate MELD score • Monitor pre- and post- transplant patient clinical data and assure data is reviewed by a physician as require • Obtain and communicate test results to patients as directed • Communicate patient concerns to appropriate health care provide • Mail appropriate correspondence to all referral sites, referring physicians and patients in a timely manner • Notify health care provider of test results in a timely manner Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: Newsweek’s America’s Most Admired Workplaces 2026 Glassdoor’s Best-Led Companies 2025 Fortune’s Best Workplaces in Health Care 2025 Great Place to Work Certified 2026-2026 Glassdoor’s Best Places to Work 2025 TIME’s Best Companies for Future Leaders 2025 Military Friendly – Gold Employer 2025 Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025 Becker’s Healthcare Top Places to Work in Healthcare 2025 Newsweek’s Greatest Workplaces 2025 Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned: Great Place to Work Certified 2026-2027 Glassdoor’s Best Places to Work 2025 & 2026 Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026 TIME’s Best Companies for Future Leaders 2025 & 2026 Newsweek’s America’s Most Admired Workplaces 2026 Glassdoor’s Best-Led Companies 2025 Fortune Best Workplaces in Health Care 2025 Military Friendly Gold Employer 2025 Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025 Newsweek’s Americas Greatest Workplaces 2025
Requirements
- High school Diploma or Equivalent required
- Successful completion of Medical Assistant Program required
- Proficient with technical office equipment including computers, printers, fax, copiers and telephones
- Strong proficiency using Microsoft Office products
- Strong oral and written communication skills
- Uses good problem solving skills.
- Strong process orientation
- Detail oriented, logical, and methodological approach to problem solving
- Ability to provide vision and leadership
- Ability to plan and schedule the work of others
- Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment
Nice To Haves
- 1 year experience in direct patient contact in a medical setting preferred
- Bilingual skills preferred
Responsibilities
- Communicate clearly and openly
- Build relationships to promote a collaborative environment
- Be accountable for your performance
- Always look for ways to improve the patient experience
- Take initiative for your professional growth
- Be engaged and eager to build a winning team
- Assist team members, help develop team cohesiveness and alignment with departmental goals
- Assess daily work load to determine volume and urgency; prioritize and adapt to changing patient, physician and professional allied health provider workflow
- Enter appropriate, Evaluation, pre- and post- transplant data, test/procedure results obtained from external and internal sources into transplant data base
- Obtain lab and other clinical data required maintaining patients' appropriate MELD score
- Monitor pre- and post- transplant patient clinical data and assure data is reviewed by a physician as require
- Obtain and communicate test results to patients as directed
- Communicate patient concerns to appropriate health care provide
- Mail appropriate correspondence to all referral sites, referring physicians and patients in a timely manner
- Notify health care provider of test results in a timely manner
Benefits
- medical, dental, and vision insurance
- a matched retirement plan
- an employee wellness program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
