Medical Assistant-OSH

CVS Health•Brooklyn, NY

46d•$19 - $42

About The Position

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.The purpose of a Medical Assistant (MA) II is to ensure patients are comfortable and welcomed at the beginning of their appointment and to gather all necessary medical information to ensure providers have the most accurate information available when making healthcare decisions. Additionally, MA IIs serve as a site mentor, providing center-level support and fostering a sense of belonging for new and fellow MAs. MA IIs exhibit sustained superior performance in the execution of their job duties.Medical Assistant IIs report to the Practice Manager or Center Operations Supervisor. They are a vital element of our model and important members of our Care Teams. Being an MA II requires high levels of flexibility, energy, attention to detail, and problem solving skills. You will be expected to build relationships with members. Medical Assistants will collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results. As an MA II, you will accomplish this by assisting in the assessment of patients' health conditions, through screenings and routine diagnostic testing performed during appointments.

Requirements

State or national certification (as required by state), or graduation from an accredited medical assistant course
High school diploma
2-5 years of prior relevant experience
1 year experience as a medical assistant
CPR or BLS Certification
Electronic Medical Record experience
Computer skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.
Proficiency in non-English languages as required by the center's demographics.
Ability to work at least one year in role
Ability to work 40+ hours per week

Nice To Haves

Minimum of three years in a Medical Assistant role
Successful mastery of the workflow in MA I position; consistently demonstrated sustained superior performance in MA I role.
Takes personal initiative to suggest and recommend center-level process improvement efforts
An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in their patients' lives
Demonstrated ability to prioritize patient care activities
2 or more years of experience working with geriatric patients
Phlebotomy Technician Certification
Problem-solving skills, professional accountability, and a flexible, positive attitude
Strong communication skills and customer service orientation

Responsibilities

Independently drive center-level responsiveness excellence in timely care req completion
Independently drives center-level Screening & Vaccination program
As a center-based mentor, support successful onboarding and serves as an early adopter for company-wide workflow updates and new initiatives.
Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews
Inventory supplies and stock exam rooms
Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc)
In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etc
Import required documents into EMR via scanning or PDF upload.
Participate in care team meetings to discuss patient care and clinic operations
Process orders for durable medical equipment
Request medical records from external providers as required by the provider
As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab
May assist fellow MAs with complex procedures, such as spirometry
Other duties as assigned

Benefits

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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