Medical Assistant, Orthopedics

Mass General Brigham•Wellesley, MA

1d•$18 - $25•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Located at 978 Worcester Street in Wellesley, MA, the Sports Medicine team at Newton-Wellesley Ambulatory Care Center treats a large volume of sports-related injuries. Our specialists offer state-of-the art outpatient surgical treatment using regional anesthesia for conditions of the shoulder, knee, and ankle. We work with athletes at all levels, including high school, college, professional athletes and weekend/recreational athletes. We are seeking a per-diem Medical Assistant to support the practice on-site with varied hours/shifts to cover vacancies and call-outs. We are open Monday through Friday 8:00am-8:00pm and 8:00am-1:00pm on the weekends! Our Medical Assistants partner alongside physicians, advanced practice providers, and nurses primarily working with 1 to 2 providers as our support model. Our team of Medical Assistants work with a variety of patients within sports medicine, pediatrics, and orthopedics. Responsibilities include: Functioning as a "flow manager"/ensuring efficient patient flow through the office Assisting with direct patient care during the office visit (examination, procedures, and treatments as advised) Performing clinically appropriate administrative tasks (chart prep, phone triage, in-basket messages, test results, prescription refill, coordination of care, etc.) Maintaining neat, clean, and safe patient care areas Providing an exceptional care experience by interacting with patients and their families in a professional, friendly manner consistent with their needs. If you are someone who enjoys variety, this may be the department for you! Job Summary Summary The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Does this position require Patient Care? Yes

Requirements

High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred
Direct MA experience or medical field work 1-2 years required
Strong interpersonal and communication skills are essential for success in this position.
Ability to prioritize tasks in complex and busy environments.
Accuracy and attention to detail.
Comply with all local, state, and federal privacy and confidentiality rules and regulations.
Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
Comprehensive knowledge of medical terminology, procedures, and protocols.
Proficiency in electronic health record (EHR) systems and medical office software.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Managing one's own time and the time of others.

Nice To Haves

Basic Life Support [BLS Certification]
Certified Medical Assistant [National Certification]

Responsibilities

Functioning as a "flow manager"/ensuring efficient patient flow through the office
Assisting with direct patient care during the office visit (examination, procedures, and treatments as advised)
Performing clinically appropriate administrative tasks (chart prep, phone triage, in-basket messages, test results, prescription refill, coordination of care, etc.)
Maintaining neat, clean, and safe patient care areas
Providing an exceptional care experience by interacting with patients and their families in a professional, friendly manner consistent with their needs.
Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
Maintains inventory of immunizations and check expiration dates.
Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.