Medical Assistant - Orthopedics (24 Hours) Salem

Kaiser Permanente • Salem, OR

288d

About The Position

Participates with the Health Care Team in delivering quality and customer focused health care to patients in a manner that reflects Kaiser Permanentes mission, vision and values. Provides clinical and administrative support to clinicians and other health care team members to offer a variety of health care services to patients. Clinical duties involve both direct (in person) and indirect (via phone or on-line) patient care activities requiring both simple to complex clinical knowledge and skills. As appropriate to the positions scope of authorized duties, the MA is expected to have competent observational, clinical, critical thinking, communication, problem-solving and decision-making skills in order to meet patient needs and contribute to a positive care experience and work environment. Works under the clinical supervision of the clinician for patient care activities, and under the general direction of the designated manager/supervisor.

Requirements

• Graduate of accredited Medical Assistant program.
• Basic Life Support within 1 month of hire.
• Demonstrated interpersonal and customer service skills.
• Demonstrated communication (written and oral) skills.
• Demonstrated literacy in using computers and keyboarding.
• Skills in problem-solving, setting priorities and using good judgment for decisions.
• Ability to work independently and efficiently under pressure.

Nice To Haves

• One (1) - two (2) + years in a medical assistant position to assigned departments clinical area within an ambulatory care setting.
• Demonstrated clinical knowledge and procedural skills and/or documented trainings in assigned departments clinical area within the last one (1) - three (3) years.
• Current National Medical Assistant Certification.
• Familiarity in documenting in an electronic medical record system.

Responsibilities

• Prepares and organizes patients office visit for known reason/procedure by ensuring that all appropriate tests, clinical information and order entries are ready for clinician review prior to appointment time.
• Collects pertinent subjective and objective data related to patients reason for visit.
• Utilizes standardized tools to identify and address health maintenance/care gaps with patient and alerts clinician on those that require his/her attention.
• Recognizes signs and symptoms of common medical illnesses and reports to clinician.
• Alerts clinician on signs and symptoms requiring immediate attention and responds to directions per clinician.
• Prepares patient for actual visit/procedure prior to clinicians exam during rooming-in process.
• Assures exam/procedure room contains appropriate supplies, equipment, forms and educational materials are available and ready for use during visit/procedure.
• Checks equipment are in safe working order and cleans room after use.
• Provides patient with after-visit, follow-up, self-care or procedural instructions and/or educational materials as directed by clinician.
• Uses KP HealthConnect and other information systems to document all pertinent data and outcomes of patient care according to standardized procedures and policies.
• Updates demographic or historical clinical data gathered in the electronic medical record.
• Performs diagnostic tests, therapies and procedures within scope of authorized duties competently and with maintenance of proficiency according to specific department standards.
• Maintains and adjusts clinicians patient schedule for efficient patient flow.
• Answers and responds to in-coming messages/requests via telephone, mail or kp.org from patient or other department(s).
• Facilitates and completes follow-up duties on patients plan of care as directed by clinician.
• Sorts and prioritizes mail containing patient and/or clinical information requiring clinicians review and attention.
• Provides population-based care outreach activities to include health maintenance screening as directed by clinician.
• Demonstrates flexibility and ability to reprioritize workflow to handle urgent/emergent demands of the team effectively.
• Assists with on-boarding of new hires/transfers and/or validating peers clinical skills.
• Reports errors, near misses or other hazards in a timely manner per established procedures.
• Completes annual competency assessments and trainings by meeting organizational standards and expectations.
• Demonstrates and maintains clinical knowledge and skills related to departments clinical area.

What This Job Offers

• Industry: Ambulatory Health Care Services