About The Position

At ProHealth Care's Delafield Clinic, we're proud to provide exceptional primary care for patients of all ages in a welcoming community setting. As a Clinical Support Associate (CSA), you'll work closely with our providers and care team to support both clinical and administrative functions that keep our patients at the center of everything we do.

Requirements

  • High School Diploma or Equivalent
  • Completion of Medical Assistant, EMT, LPN, or other equivalent clinical training program
  • 1 Year of experience

Responsibilities

  • Assist with rooming patients, vitals, and clinical procedures
  • Support providers with testing, treatment, and follow-up care
  • Manage in-basket messages, scheduling, and patient communication
  • Contribute to a smooth and efficient clinic flow
  • Provides direct care to patients under the supervision and delegation of the Nurse Practitioner, Physician Assistant or Physician within ProHealth Medical Group
  • Efficiently prepare exam rooms by setting up proper equipment and supplies, following standard rooming workflows to prepare patients for provider exams, obtaining vital signs, health history verification, and ensuring accurate documentation in the EMR
  • Clean exam rooms after each patient visit and maintain sufficient stock of supplies
  • Answer patient calls, obtain medical information, report test results, administer medications and vaccinations, prepare sterile fields, and assist with procedures as directed by providers
  • Perform therapeutic treatments, health screenings, specimen collection, Point of Care testing, and assist with splints or wound care under supervision
  • Respond to urgent situations, call for clinical assistance as needed, and assist in maintaining clinic medications, vaccinations, supplies, and equipment
  • Float to other departments or clinic locations as assigned by PHMG Leadership

Benefits

  • Competitive pay
  • Outstanding benefits
  • Education support
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