Medical Assistant-Non-Certified/Patient Specialist - Pediatrics

Sunrise Community Health Center • Greeley, CO

120d

About The Position

The Medical Assistant/Patient Specialist performs administrative and clinical duties under the direction of medical providers. The Medical Assistant duties include scheduling appointments, taking, and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by medical provider. This position will also include Front Desk duties/coverage, including, greeting, and registering patients for treatment in the clinic by preparing forms, verifying insurance benefits, and explaining financial requirements to patients. Provides support with the daily activities of the medical office including filing, phone coverage, appointment scheduling, registration, and patient referrals. Must have either a current CNA and QMAP, or EMT certification to qualify for this position or just graduated with your Medical Assistant Diploma and/or MA experience.

Requirements

• High School Diploma or general education degree (GED).
• Associate (AA) degree in medical Staff Services Management.
• Certified Medical Assistant, Certified Nurses Aid and QMAP or EMT Certification required or have a MA experience and/or MA Diploma.
• 3-4 years related experience and/or training; or equivalent combination of education and experience.
• Bilingual English/Spanish Required.

Responsibilities

• Provide proper triage for patients.
• Assist medical providers with procedures.
• Monitor, maintain, and provide appropriate follow-up flags and phone notes in EHR desktop.
• Record patient medical history, vital statistics, or information such as test results in medical records.
• Chart pertinent data in EHR.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Stock exam rooms to maintain par levels.
• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Show patients to examination rooms and prepare them for the physician.
• Prepare and administer medications as directed by a physician.
• Collect blood, tissue or other laboratory specimens, log specimens, and prepare them for testing.
• Authorize drug refills in adherence to scope of practice and refill protocol and provide prescription information to pharmacy.
• Explain treatment procedures, medications, diets, or physician’s instructions to patients.
• Clean and sterilize instruments and packs, dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Assist with scheduling appointments, follow-up care, referrals, and medication refills.
• Return calls to patients in a timely manner and place outgoing calls as indicated by Providers.
• Work in collaboration and continuous partnership with providers, clinical staff, and community resources in a team approach to promote access to appropriate care.
• Review daily schedule and chart by care team, ensure documented instructions are written on the schedule.
• Ensure patient visit is more efficient by identifying records from transitions of care.
• Participate in collaborative measures.
• Greet patient and confirm prescheduled procedures.
• Collect basic patient information, such as name and address or verify information is already in the computer for the patient.
• Collect or verify billing information for the patient.
• Collect patient co-pay, amount due and provide patient with a receipt.
• Reconcile daily cash reports and counsel patient on account balances.
• Print admissions form, release form and insurance form.
• Answer, screen phone calls, provide information, and direct calls to appropriate parties or take message.
• Conduct reminder calls to patients.
• Support team to meet patient needs.
• Assist team to maintain proper clinic flow.
• Monitor patient wait time.

Benefits

• Up to 8-weeks of Paid Time Off (to include Vacation, Personal, 12 observed Holiday, and Sick Leave).
• Medical Insurance.
• Dental & Vision Insurance.
• Basic Life & AD&D Insurance.
• Voluntary Life Insurance.
• Long-Term Disability (LTD).
• FSA Medical Flexible Spending Account.
• FSA Dependent Care Spending Account.
• Employee Assistance Program.
• Competitive 401K Plan.
• Loan Forgiveness Programs.
• Referral Bonus.
• Tuition and Training Reimbursement.
• Agency Wide Training.
• Master Class Subscription.
• Employee Recognition Programs.

What This Job Offers

• Education Level: High school or GED