MEDICAL ASSISTANT - NEWPORT BEACH INTERNAL MEDICINE

Hoag Health SystemNewport Beach, CA
239d$21 - $33

About The Position

The Medical Assistant (MA) is responsible for maintaining a highly professional environment, ensuring a collaborative relationship with patients and physicians. The MA will assist with the non-clinical tasks required to ensure smooth patient access and flow including scheduling patients which can include follow up office visits, imaging and lab work, preparation of appropriate chart elements. The responsibilities of this position would also include pre-authorization process and acting as a liaison between the providers and patient. The Medical Assistant will work collaboratively with staff to ensure all proper records are received and all appropriate testing is completed prior to appointment/surgery date. The Medical Assistant will provide updates to the staff and patients on timing and status for all the above tasks that could have an impact on the patient's health and/or testing and treatment options. Ensures even patient flow and continuous communication within Hoag and referring physician offices.

Requirements

  • High school graduate or equivalent.
  • Graduate of Medical Assistant program or one year previous medical back-office experience, preferably within an acute healthcare system environment.
  • Basic keyboarding skills and knowledge of Microsoft Office Suite, including Outlook, Word, and Excel.
  • Basic knowledge of medical terminology.

Nice To Haves

  • Associate or Bachelor's degree in healthcare-related field.
  • Minimum one (1) year previous medical back-office experience, preferably within an acute healthcare system environment.
  • Working knowledge of EPIC or other Electronic Medical Record system (EMR).
  • Qualified bilingual or multilingual candidates.

Responsibilities

  • Maintain a highly professional environment.
  • Ensure a collaborative relationship with patients and physicians.
  • Assist with non-clinical tasks to ensure smooth patient access and flow.
  • Schedule patients for follow-up office visits, imaging, and lab work.
  • Prepare appropriate chart elements.
  • Handle the pre-authorization process.
  • Act as a liaison between providers and patients.
  • Collaborate with staff to ensure all proper records are received.
  • Ensure all appropriate testing is completed prior to appointment/surgery date.
  • Provide updates to staff and patients on timing and status of tasks.

Benefits

  • Comprehensive healthcare services.
  • Opportunity to work in a highly ranked hospital.
  • Diverse work environment.
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