Medical Assistant, Neurosurgery - 8:00am - 4:40PM

Beth Israel Lahey Health•Boston, MA

20h•Onsite

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This role coordinates patient flow, prepares patients for examinations with a focus towards excellent customer service, and assists with a variety of office-based procedures. Beth Israel Lahey Health is a healthcare organization committed to caring for and protecting patients, colleagues, and communities, requiring all staff to be vaccinated against influenza. The organization fosters a culture of continuous learning, growth, innovation, and belonging, prioritizing comprehensive compensation and benefits to support a healthy and balanced life for its employees.

Requirements

High School diploma or GED required.
Basic familiarity with computers.
Ability to navigate at a basic level within web-based applications.
MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation.

Nice To Haves

Associate's degree preferred.
Ambulatory and/or Surgical Practice setting experience.
Phlebotomy certificate

Responsibilities

Greets patients and escorts them from the waiting room to the proper examination room.
Maintains patient flow so that surgeon is seeing patients on a timely basis.
Evaluates patients by determining the reason for the visit and documents a brief history and appropriate vital signs that may include height, weight, blood pressure, pulse and temperature.
Prepares patients for exam per the individual surgeon protocol.
Accompanies and assists the surgeon with exam, as necessary.
Assists surgeon with procedures, applies dressing and bandages, provides wound care under the supervision of the surgeon.
Cleans and stocks examination rooms, ensuring that all exam rooms have adequate inventory of necessary supplies.
Monitors supply levels and replenishes as necessary.
Maintains equipment and instruments in proper working order.
Processes instruments to ensure appropriate sterilization.
Ensures that necessary sterilized instruments, in sufficient quantity, are available for the surgeons.
Triages and responds to patient clinical questions and telephone calls.
Directs calls and inquiries to the appropriate surgeon when appropriate.
Obtains reports and radiologic films as requested by the surgeon.
Prepares medical records for clinical sessions ensuring that all required paperwork is included.
Participates in front desk activities: checks patients in utilizing the computer system; co-payment collection from patients; referral management; daily reconciliation process; answers telephone; and assists with other administrative duties as requested.
Ensures appropriate handling/disposal of medical waste.
Files, coordinates mail and correspondence distribution.