Medical Assistant - Neurology

Florida Medical Clinic • Wesley Chapel, FL

266d

About The Position

The Medical Assistant - Neurology at Florida Medical Clinic assists providers and manages clinical functions in the Neurology department. This role involves performing patient care under the direction and supervision of the physician or Advanced Practice Provider (APP) in an ambulatory care setting. The primary responsibility includes handling prior authorizations for medications and imaging. Previous experience in a similar role is highly desired but not required.

Requirements

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school or verifiable applicable work experience in a patient care setting.

Nice To Haves

• Previous experience in a similar role.

Responsibilities

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Supports and demonstrates effective and professional communication with patients and family members.
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interview and observation.
• Assists patients and families with preparation for examination.
• Assists the physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Documents treatments, procedures, and patient education according to Orlando Health and department specific policies.
• Acts as a liaison on behalf of the patient to schedule and provide patient with scheduling information for specialty testing and/or specialty physician consultation.
• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
• Enters medication, laboratory and diagnostic imaging orders into the electronic medical system under direction of a provider.
• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellent standards.
• Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in Orlando Health policies.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of medical/legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
• Practices the efficient use of supplies.
• Assists business office as needed with reception, scheduling, and discharge of patients.
• Provides accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location and time.
• Exhibits working knowledge in the use of all registration, scheduling systems, and web-based resources.
• Maintains basic understanding of the medical needs during the screening process for scheduling an appointment.
• Consistently reviews the schedules daily and communicates all changes to appropriate staff.

What This Job Offers

• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED