About The Position

The Medical Assistant functions within his/her skill set in providing patient care as delegated by the clinic LPN/RN, physician or mid-level provider (APP). Must be well organized, display a high level of professionalism, excellent customer service skills, detail oriented, able to multitask efficiently, critical thinker and able to perform in a fast-paced work environment.

Requirements

  • Completion of an accredited Medical Assistant or Medical Specialist program required or equivalent amount of working experience as a Medical Assistant.
  • High school diploma.
  • One-year Medical Assistant or other medical specialist experience preferred but not required.
  • Medical Clinic experience preferred.
  • Registered Medical Assistant (RMA) or a Certified Medical Assistant (CMA) through an approved accrediting organization, such as the American Medical Technologist (AMT) preferred.
  • American Heart Association Basic Life Support certification required.

Responsibilities

  • Follows established hospital policy regarding patient safety measures such as infection prevention, safe patient handling and movement.
  • Notifies the licensed nurse when patient condition changes to ensure that patient care is provided in an optimally safe environment.
  • Provides direct interaction to patients in the clinic including escorting patients to rooms, obtaining vital signs, EKG’s, verification of medications, allergies, past medical/surgical/family history and chief complaint/visit reason according to provider preference.
  • Documents accurate information in the patient chart in a timely manner.
  • Routes phone messages, patient questions, and telephone communications to appropriate personnel.
  • Acts as a general liaison between physician/APP and patient.
  • Calls patients with normal/abnormal test results, answers questions and assists physician with return calls.
  • Assists with renewal and authorization of medications and administers medications (oral, IM and SQ) as ordered.
  • Performs point of care lab testing and obtains blood samples and other specimens for lab testing as ordered.
  • Schedules appointments, surgeries, diagnostic procedures, and admissions as ordered by the physician.
  • Completes necessary paperwork, prior authorization, referrals and documentation in a timely manner.
  • Monitors supply inventory, assuring adequate supplies, cleans and stocks exam areas.
  • Informs and sets up patients and/or guardian for My Chart at the time of service and informs and educates patients regarding the benefits of signing up for My Chart.
  • Assists in orientating and training new medical assistants.
  • Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, works as a team and assists all team members, and meets attendance/punctuality requirements.
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