Medical Assistant, Market Float (Cardio)

ArchWell Health • St. Petersburg, FL

18h • Onsite

About The Position

ArchWell Health is an innovative healthcare provider dedicated to improving the lives of senior members by delivering best-in-class care at comfortable, accessible neighborhood clinics. Members experience greater continuity of care and are treated with respect. The Medical Assistant (MA)-Market Float is a critical role within ArchWell Health's clinical care team, supporting the Market’s Primary Care Providers (PCPs) daily and ensuring efficient patient care. MAs will collaborate closely with market care teams to greet and room ArchWell Health members, assist in assessing patient health conditions, and perform routine diagnostic testing during appointments. The MA Market Float may be required to report to regional centers with short notice.

Requirements

• Must possess a high degree of emotional intelligence and integrity, driven and focused work ethic.
• Self-starter with the ability to think creatively and work effectively.
• Ability to work effectively with various seniorities and diverse populations including staff, providers, members, family members, insurance carriers, vendors and market leadership.
• Strong communicator that is customer-oriented.
• Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects.
• Experience with claims/quality reports and analytical software packages.
• Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
• Ability to travel on occasion for company meetings.
• High school diploma or equivalent education (GED) required.
• Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required.
• A minimum of 3 years work experience as a Medical Assistant.
• 1 year of phlebotomy experience.
• BLS for Healthcare Providers required.
• EClinicalWorks or similar EMR experience.

Nice To Haves

• Experience working with geriatric patients is a plus.

Responsibilities

• Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history; perform examinations and routine screenings, ensuring patients are informed and all questions and concerns are addressed for each procedure.
• Critically listen and engage with patients throughout appointment, ensuring needs and/or changing in patient conditions are reported to PCP, specialists, and/or other clinical personnel.
• Perform all tasks with a hyper focus on patient experience, including processing of patient phone messages, including returning calls; routing calls to other team members as appropriate; calling patients to obtain and relay pertinent information for the physician.
• Change dressings, apply bandages, remove sutures and other first aid procedures; use CPR skills when necessary, all under physician supervision.
• Ensure compliance with OSHA safety standards and conduct accurate, legal, and ethical documentation at all times.
• Provide health coaching to a defined group of patients to support healthy lifestyle choices; follows up with coached patients via weekly calls.
• Report to other regional centers with short notice, with travel mileage in addition to travel to home center reimbursed at the standard rate.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED