Medical Assistant (MA) - Neurosurgery Office

Mercy Health•Springfield, OH

About The Position

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. The Medical Assistant is a key component of our team that works closely with the primary care physician to deliver excellent patient care to our community, ensuring services are provided within the Medical Assisting scope and state guidelines. The Medical Assistant will be responsible for reviewing and updating health records, measuring vital signs, and preparing treatment rooms for upcoming examinations. As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. We believe your best is yet to come. At Mercy Health, we celebrate the human side of health care, uniting individuals from all walks of life. We'll ask a lot of you, but we'll give a lot back, as well. Whether you’re called to bedside care, patient support, community service or operations and administration, there’s a place for you here. Because if there's one thing we know for certain, it's that good works start with great people. We’ll support and empower you to bring your best – in service of our patients and our Mission.

Requirements

High School Degree or GED
Medical Assisting certification from one of the following (required within 12 months of start date): Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA); Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals, National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)
If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)
BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)
Possesses problem-solving skills, basic computer skills, with excellent communication and interpersonal skills
Engage with staff and patients in a professional manner

Nice To Haves

One year of medical assistant healthcare experience (preferred, not required)
Two years of clerical experience in a physician’s office (preferred, not required)

Responsibilities

Provides excellent customer service skills by greeting patients and the community in a respectful manner
Prepares & reviews patient charts for upcoming visits by verifying that all diagnostic test results, hospital reports, and other medical records are correct and up to date
Measures vital signs such as pulse rate, respiration, blood pressure, weight and height
Performs departmental-related clerical duties such as checking inventory, stock supplies, track referrals, and answer phones as needed
Must possess the ability to troubleshoot and resolve problems promptly
Other duties as assigned

Benefits

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.

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