Medical Assistant MA, Guilford Family Practice
About The Position
Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together. Are you ready to make a positive impact in health care? If so, you're the missing piece in our care team. As part of the Optum and UnitedHealth Group family, ProHealth Physicians offers new opportunities for growth. Here, you'll experience: Exceptional teamwork Robust medical resources Passionate professionals with a focus on patient-centered care Position Details: Location: 1445 Boston Post Road, Guilford, CT 06437 Department: Family Practice Schedule: Full time, 40 hours, Monday through Friday, hours between 7:30AM - 5:30PM The Medical Assistant supports the Care team and its patients through patient care, clinical and administrative tasks including patient intake, receiving and responding to patient phone calls, and documenting patient interactions. The MA performs duties within the Connecticut scope of practice.
Requirements
- Graduate of Accredited Medical Assistant program OR Completed relevant medical assisting training by any branch of the armed forces of the United States OR 2+ years of aide or tech level work experience in healthcare
Nice To Haves
- Graduate from an accredited MA program
- Completed relevant medical assisting training by any branch of the armed forced of the United States
- Certified / Registered Medical Assistant from AAMA, NHA, NCCT, or AMT
- CPR/BLS Certification
- 1+ years of MA experience
- Experience working with Epic
- Experience working in a primary care office
- Intermediate level of computer proficiency
Responsibilities
- Provide patient care, clinical summary and direction on next steps or follow up
- Perform phlebotomy for patients as needed
- Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
- Manage patients according to approved protocols and consistent with appointment and scheduling guidelines
- Carry out standing orders consistent with practice policies and procedures
- Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
- Schedule tests, treatments and follow up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate
- Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR
- Monitor task pools in order to respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referrals
- In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring
- Assist care team to assure smooth office operation and delivery of excellent service through teamwork
- Provide attention to patients in a manner that builds confidence, trust and loyalty
- Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
- Maintain open lines of communications with care team and Regional Management team
- Maintain knowledge of current coding, OSHA and CLIA regulations and company policies
- Adhere to all patient safety initiatives
Benefits
- a comprehensive benefits package
- incentive and recognition programs
- equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
