Medical Assistant (MA) – Tri-County Primary Care

Mercy Health•Baltimore, MD

1d•Onsite

About The Position

Mercy Health is a faith-based and patient-focused organization dedicated to enhancing the health and well-being of all people in mind, body, and spirit through exceptional patient care. The organization fosters a culture of compassion, collaboration, excellence, and respect, seeking individuals committed to its values of compassion, human dignity, integrity, service, and stewardship. The Medical Assistant (MA) is a multi-skilled clinical professional who provides indirect and/or direct patient care within their scope of practice, adhering to standards of excellence and quality. Under the direction of a provider, the Medical Assistant assists with the patient's chief complaint by collecting vital signs (respirations, blood pressure, pulse oximetry, height, weight, and temperature), documenting patient/family needs, participating in care planning and implementation, and administering ordered medications (oral, injection, topically, etc.) in accordance with Medical Assisting scope and state guidelines.

Requirements

High School/GED (required)
Enrollment in an approved Medical Assistant program (required within 30 days employment)
Active Medical Assisting certification from one of the following (required within 12 months of start date): Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA), Nationally Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT) (not accepted in the state of South Carolina), Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals (not accepted in the state of South Carolina)
If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)
BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)
Strong oral and written communication skills
Ability to collaboratively work with patients, families, and teams within a high-volume environment.
Medical terminology
Attention to detail
Ability to multitask
Ability to use standard office equipment (i.e. computer, copier, phone, fax machine)

Nice To Haves

Completion of externship or clinical lab training
1 year of recent Medical Assisting experience

Responsibilities

Understand and adhere to the legal responsibilities and requirements within the Medical Assistant role.
Identify significant changes in patient condition through data collection and report them to the provider.
Troubleshoot issues and escalate problems to provider, direct supervisor, or appropriate internal resource.
Demonstrate standards of excellence in care in all interactions, for both internal and external customers.
Maintain clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
Show patients to examination rooms and prepare them for the physician.
Record patients' medical history, vital statistics, or information such as test results in medical records.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Prepare and administer medications as directed by a physician.
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
Provide authorized prescription and drug refill information for pharmacies as directed by provider.
Explain treatment procedures, medications, diets, or physicians' instructions to patients.
Clean and sterilize instruments and dispose of contaminated supplies.
Perform routine laboratory tests and sample analyses.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Successfully complete skills or competency checklists to be able to help physicians examine and treat patients, performing such tasks as handing them instruments, giving injections, removing sutures, changing dressings on wounds.