Medical Assistant (MA) - Outpatient Psychiatry, Geriatric Care

Maine Health•Portland, ME

69d

About The Position

The Outpatient Senior Division in the Department of Psychiatry at Maine Medical Center is seeking a Medical Assistant to join our team. We're looking for a detail-oriented, compassionate professional with a strong interest in mental and behavioral health. This is an opportunity to become a valued member of a collaborative, patient-centered team dedicated to high-quality care. In this dynamic role, you will balance clinical and administrative responsibilities, including: Taking and recording vital signs Processing medication refill requests Managing prior authorizations Acting as a key liaison between patients, families, and providers You'll be part of a supportive, inclusive team culture that emphasizes empathy, teamwork, and excellence in care. The Medical Assistant (MA) role is assigned duties and responsibilities related to patient care and administrative support in a team-based environment while promoting a smooth flow of patients through the office. The Medical Assistant MA role functions under the license of the physician/advanced practice practitioner when performing clinical and other patient care responsibilities. With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it. We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

Requirements

High School diploma or GED preferred.
Must meet one of the following requirements: Graduated from an accredited vocational institution or community college in Medical Assisting with 160 hours of clinical experience completed; or completion of an Adult Education Medical Assistant program and 6 months of clinical experience in a practice setting; or 1 year of clinical experience in a multi-provider practice setting (equivalent experience will be evaluated on a case-by-case basis).
Current BLS certification required or must obtain within 30 days of start date. Fully remote care team members are exempt from BLS certification requirement.
A NH Med Tech License, or NH EMT and National Registry EMT license is required for those positions located in New Hampshire.
One year of experience as a Medical Assistant or 6 months of experience and certification required.

Nice To Haves

Current AAMA, NHA, AMT, or NCCT certification preferred or achieved within one year of eligibility.
Detail-oriented
Compassionate professional with a strong interest in mental and behavioral health.

Responsibilities

Taking and recording vital signs
Processing medication refill requests
Managing prior authorizations
Acting as a key liaison between patients, families, and providers
Duties and responsibilities related to patient care and administrative support in a team-based environment while promoting a smooth flow of patients through the office.
Functions under the license of the physician/advanced practice practitioner when performing clinical and other patient care responsibilities.

Benefits

sign on bonuses for Medical Assistants:
0-1 years of experience eligible for $4,000 (full time)
1+ years of experience eligible for $5,000 (full time)
Eligible candidates are hired (offer accepted) into a Full or Part time MA position.
Bonus amount prorated for Part time hires, per diem hires are ineligible.
Current MaineHealth member employees are ineligible; former MaineHealth Members are ineligible until greater than 6 months separation from employment.
paid parental leave
a flexible work policy
student loan assistance
training and education
well-being resources for you and your family