Medical Assistant (MA) - CENTRAL offices

Bon Secours Mercy Health•Norwood, OH

1d•Onsite

About The Position

The Medical Assistant is a multi-skilled clinical professional that works within the scope of practice and in alignment with the standards of excellence and quality. The Medical Assistant provides indirect and/or direct patient care under the direction of the provider. Under the direction of the provider, contributes to the completion of the patient’s chief complaint (including but not limited to respirations, blood pressure, pulse oximetry, height, weight and temperature) and documentation of patient/family needs. Identifies significant changes in patient condition through data collection and reports them to the provider. Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role. Under the direction of the provider, participates in planning and implementing care for patients within the scope of Medical Assisting practice. Troubleshoots issues and escalate problems to provider, direct supervisor, or appropriate internal resource. Demonstrates standards of excellence in care in all interactions, for both internal and external customers.

Requirements

Medical Assisting certification (required within 12 months of placement in MA role): Certified Medical Assistant (American Association of Medical Assisting), Registered Medical Assistant (American Medical Technologists), Certified Clinical Medical Assistant (National Healthcareer Association, or National Certified Medical Assistant (National Center for Competency Testing).
If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable within same time period.
BLS Basic Life Support (required prior to independent patient care).
High school degree.
Enrollment in an approved Medical Assistant program (required within 30 days of employment).

Nice To Haves

BLS Basic Life Support (preferred upon hire).
Vocational/technical degree in medical assisting.
One year of healthcare experience, or 24 months of clerical physician practice experience.

Responsibilities

Provides indirect and/or direct patient care under the direction of the provider.
Contributes to the completion of the patient’s chief complaint (including but not limited to respirations, blood pressure, pulse oximetry, height, weight and temperature) and documentation of patient/family needs.
Identifies significant changes in patient condition through data collection and reports them to the provider.
Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.
Participates in planning and implementing care for patients within the scope of Medical Assisting practice.
Troubleshoots issues and escalate problems to provider, direct supervisor, or appropriate internal resource.
Demonstrates standards of excellence in care in all interactions, for both internal and external customers.
Administers ordered medications and/or vaccines via oral, injection, topically, as directed (Within the Medical Assisting scope and state guidelines).
May performing casting duties according to state regulations and appropriate certification requirements.
Documents in EMR accurately and appropriately.
Manages My Chart request and incoming patient calls.
Manages in basket messages under the Provider’s verbatim instructions.
Ordering supplies appropriately.
Tracking referrals, labs and diagnostic tests.
Disposing contaminated supplies.