Medical Assistant (MA) - La Casa

Denver Health • Denver, CO

1d • Onsite

About The Position

Denver Health is recruiting for a mission-driven Medical Assistant (MA) to join their team at La Casa Family Practice. The organization values Respect, Belonging, Accountability, and Transparency. The Medical Assistant, under general supervision, assists providers with all back office duties, providing nursing support for functions such as invasive procedures, medication administration, and appointment/registration scheduling. They also assist Registered Nurses with clinical clerical functions to ensure smooth work and patient flow within the clinic. Denver Health is an integrated, high-quality academic health care system, a model for the nation, including a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation. As Colorado’s primary, and essential, safety-net health care system, Denver Health is a mission-driven organization that provides millions in uncompensated care for the uninsured each year. Located near downtown Denver, it offers many cultural and recreational activities. The organization is an equal opportunity employer (EOE) and values unique ideas, talents, and contributions. Their purpose shapes their culture and guides how they serve patients, communities, and one another, striving to improve lives, advance health equity, and strengthen communities. They aim to be the most trusted health care provider in Colorado, with values of respect, belonging, transparency, and accountability. Denver Health invests in its people through resources like mentorship programs, tuition assistance, and the Workforce Development Center, offering competitive benefits including retirement contributions and the RESTORE Center to support employee well-being and reduce burnout.

Requirements

• Completion of a clinical Medical Assistant training program resulting in a diploma or Certified Clinical Medical Assistant (CCMA), or a registered apprentice program certificate. Required
• Accredited program of Licensed Practical Nursing with an active LPN license Required
• Completion of a 160 hour Externship Required
• 6 months direct patient care experience in an outpatient setting Required
• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association or American Red Cross Required
• Knowledge of medical office practice.
• Knowledge of examination, diagnostic, and treatment room procedures.
• Knowledge of and the ability to use medical equipment and instruments to administer patient care.
• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Skill in assisting in a variety of treatments as directed.
• Skill in taking vital signs.
• Skill in maintaining records and recording test results.
• Skill in establishing and maintaining effective working relationships with patients, employees, physicians and the public.
• Ability to maintain quality control standards.
• Ability to react calmly and effectively in emergency situations.
• Ability to interpret, adapt and apply guidelines and procedures.
• Ability to communicate clearly.
• Ability to learn and be proficient in electronic health record documentation.
• Utilize equipment and technology safely to provide patient care, upon completion of training and competency for applicable clinical area.

Nice To Haves

• Bilingual skills preferred.

Responsibilities

• Accurately and efficiently takes vital signs and basic historical patient data. Identifies abnormal patient findings. Communicates patient concerns or significant changes in patient’s health status to provider or RN.
• Assists provider in setting up for procedures including aseptic and sterile techniques; provides safe administration of medications and immunizations (oral, IM, subcutaneous, and/or intradermal); obtains EKGs, orders appropriate tests as directed by provider; and schedules specialty and follow-up appointments as directed by provider.
• Prepares patients for examinations, assists with examinations, cast or splint applications, minor procedures a variety of other medically related tasks within their scope of knowledge.
• Assists in the coordination of clerical information necessary to provide patient care. This may include, but is not limited to: Referrals. Assisting patients with appointments if necessary. Faxing of pertinent medical information. Maintains patient medical record and other information. Ensures patient confidentiality. Assists patients with the arrangement of tests and treatments prescribed by physician. Assisting the provider or registered nurse in providing routine treatment instructions. Test results & patient follow-up.
• Checks in patient by escorting patients from reception area to exam room and communicates information regarding any extended wait or delay in appointment time.
• Documents accurately and appropriately in patient medical record.
• Reports change in patient condition to appropriate health care provider in a timely manner.
• Prepares exam and treatment rooms with necessary instruments/supplies. Prepares and maintains clinical and office supplies and equipment for treatments, including sterilization and restocking of exam and treatment rooms.
• Maintains a safe environment by practicing sound safety and infection control practices according to agency policies and procedures. Helps to identify safety and infection control issues.
• Engages in performance appraisal on a routine basis by accepting and providing constructive feedback and integrates feedback into practice. Participates in competency reviews as required by department. Assumes accountability for achieving goals set jointly with the manager for the next evaluation period. Participates in the peer review process.
• May perform phlebotomy and perform various laboratory procedures after competency verified. Maintains safe collection and processing of laboratory specimens.

Benefits

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
• 100% paid parental leave up to 6 weeks
• Immediate eligibility for retirement plans with employer contribution up to 9.5%
• Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
• Free RTD EcoPass (public transportation)
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees