Medical Assistant MA ProHealth Physicians Optum Cheshire CT

UnitedHealth Group • Cheshire, CT

413d • $33,280 - $58,802 • Onsite

About The Position

The Medical Assistant (MA) at ProHealth Physicians plays a crucial role in supporting the care team and enhancing patient care through a variety of clinical and administrative tasks. This full-time position involves patient intake, documentation, and coordination of care, ensuring a smooth operation within the family and internal medicine department. The MA will work closely with patients and healthcare providers to deliver exceptional service and support the health and well-being of the community.

Requirements

• High School Diploma or GED
• Graduate of Accredited Medical Assistant program
• Certified Medical Assistant, or the ability to obtain CMA/ RMA within 120 days of hire

Nice To Haves

• 1+ years of MA experience in a primary care setting
• Experience working with an electronic health record (i.e. AllScripts / Epic)
• Knowledge of medical terminology

Responsibilities

• Provide patient care, clinical summary and direction on next steps or follow up
• Perform phlebotomy for patients as needed
• Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
• Manage patients according to approved protocols and consistent with appointment and scheduling guidelines
• Carry out standing orders consistent with practice policies and procedures
• Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
• Schedule tests, treatments and follow up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate
• Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR
• Monitor task buckets in order to respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referrals
• In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring
• Assist care team to assure smooth office operation and delivery of excellent service through teamwork
• Maintain knowledge of current coding, OSHA and CLIA regulations and company policies
• Adhere to all patient safety initiatives and infection control regulations
• Perform other duties as assigned

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED
• Number of Employees: 251-500 employees