Medical Assistant (MA) / Licensed Practical Nurse (LPN)
About The Position
Join Our Team at University Physicians Association! We’re looking for a dedicated Medical Assistant (MA) or Licensed Practical Nurse (LPN) to become part of our dynamic team at University Gastroenterology; a busy specialty practice located within the UT Medical Center. If you’re passionate about patient care and thrive in a fast-paced environment, this is the perfect opportunity for you! Location: Knoxville, TN • UT Gastroenterology Schedule: Full-Time | Monday – Friday | 8:00 AM – 4:30 PM Why You’ll Love Working Here Consistent Schedule: No nights, weekends, or holidays! Collaborative Environment: Work alongside experienced healthcare professionals in a supportive team setting. Comprehensive Benefits: Paid Time Off & Sick Leave Health, Dental, Vision Insurance Life & Disability Coverage 401(k) with company match and immediate vesting And more! What You’ll Do Serve as a trusted resource for patients by answering questions and assisting with needs over the phone. Educate patients on procedure preparation and provide clear instructions. Process prescription refills and review medical records for urgent requests. Support clinic operations by rooming patients and documenting information in the electronic health record (EHR). Schedule tests and coordinate with other medical facilities. Triage inbound clinical calls and respond according to established protocols. Ensure compliance with HIPAA and practice policies in all interactions
Requirements
- Licensure: LPN (if applicable)
- Education: High school diploma or equivalent
- Experience: Minimum 1 year in a medical setting (physician office experience preferred)
- Familiarity with EHR systems and clinical documentation
- Skills: Strong communication (oral & written), patient-focused approach, and ability to multitask in a busy environment
Responsibilities
- Serve as a trusted resource for patients by answering questions and assisting with needs over the phone.
- Educate patients on procedure preparation and provide clear instructions.
- Process prescription refills and review medical records for urgent requests.
- Support clinic operations by rooming patients and documenting information in the electronic health record (EHR).
- Schedule tests and coordinate with other medical facilities.
- Triage inbound clinical calls and respond according to established protocols.
- Ensure compliance with HIPAA and practice policies in all interactions
Benefits
- Paid Time Off & Sick Leave
- Health, Dental, Vision Insurance
- Life & Disability Coverage
- 401(k) with company match and immediate vesting
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
