Medical Assistant (MA) - Endocrinology

Hartford Healthcare•Torrington, CT

About The Position

Under the supervision of a Clinical Supervisor , provider and/or practice manager performs a variety of medical assisting and administrative support functions in a medical office setting. These activities contribute to meeting the health care, safety and comfort needs of patients; and contribute to the effective and efficient business and revenue cycle operations of the office & organization. All responsibilities are performed in accordance with established regulatory, state and company standards, and department policies and procedures. Key Areas of Responsibility Performs efficient, accurate and timely administrative support functions\: greets & check-in patients; verifies insurance, Triage incoming phone calls. Schedule appointments and informs patients of preparation requirements prior to visit. Schedules follow-up appointments and associated testing or procedures. Obtains pre-certifications for tests, procedures, treatments, medications and hospitalizations as needed. Collects, compiles and maintains patient demographic, financial account and medical record information utilizing electronic health record (EHR) systems. Scans and uploads documents and test results into HER EPIC Assists in documenting and coding physician charges, medical procedures and diagnosis. Provides safe and appropriate basic patient care, delegated by a registered nurse and/or provider. Prepares patient exam rooms and rooms patients. Performs routine diagnostic tests (e.g. vital signs, EKG’s, blood glucose monitoring, etc.); provides instructions to patients on how to properly collect sterile specimens; and collects and prepares specimens and paperwork for outside reference lab. Verifies patient information (e.g. medications, changes in medical history, family information, etc.) and updates EHR and notifies nursing staff or providers with information that will be utilized in their patient assessment. May perform basic therapeutic measures under direction of nursing staff or provider; assist in reinforcing patient education; report lab results to patients and follow through with any physician instructions to patients for follow up or change in medication; or call prescriptions into appropriate pharmacy as ordered by providers. Maintain inventory of medical supplies and equipment, and/or clean and sterilize equipment in patient exam rooms. Contributes to improvement by participating in meetings, training, in-service education, and performance improvement activities as directed. Ensures cost-effective utilization of resources within own control. Duties listed above are representative of the scope and complexity typically included in a combined medical assisting and medical administrative support role in a medical office setting. Duties may vary from department to department. May be required to perform other comparable duties as requested by manager.

Requirements

High School graduate or equivalent.
Graduate from an accredited medical assistant program required or Medical Certification required.
1-2 years’ experience in medical office is required
Certified Medical Assistant (CMA) granted by American Association of Medical Assistants (AAMA) –or- Registered Medical Assistant (RMA) granted by American Registry of Medical Assistants
CPR certified (or validation within 3 months of hire).
Excellent written and verbal communication and interpersonal skills are required; ability to communicate in other languages is highly desirable
Knowledge of medical terminology and insurance requirements.
Strong computer skills including solid working knowledge of Microsoft Office software.
Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands
Proven ability to work effectively in a team environment
Strong organization skills and attention to detail

Nice To Haves

Knowledge of medical coding (ICD10 and CPT) is preferred
Experience working with an electronic health record (EHR) is preferred.

Responsibilities

Performs efficient, accurate and timely administrative support functions\: greets & check-in patients; verifies insurance, Triage incoming phone calls.
Schedule appointments and informs patients of preparation requirements prior to visit.
Schedules follow-up appointments and associated testing or procedures.
Obtains pre-certifications for tests, procedures, treatments, medications and hospitalizations as needed.
Collects, compiles and maintains patient demographic, financial account and medical record information utilizing electronic health record (EHR) systems.
Scans and uploads documents and test results into HER EPIC
Assists in documenting and coding physician charges, medical procedures and diagnosis.
Provides safe and appropriate basic patient care, delegated by a registered nurse and/or provider.
Prepares patient exam rooms and rooms patients.
Performs routine diagnostic tests (e.g. vital signs, EKG’s, blood glucose monitoring, etc.); provides instructions to patients on how to properly collect sterile specimens; and collects and prepares specimens and paperwork for outside reference lab.
Verifies patient information (e.g. medications, changes in medical history, family information, etc.) and updates EHR and notifies nursing staff or providers with information that will be utilized in their patient assessment.
May perform basic therapeutic measures under direction of nursing staff or provider; assist in reinforcing patient education; report lab results to patients and follow through with any physician instructions to patients for follow up or change in medication; or call prescriptions into appropriate pharmacy as ordered by providers.
Maintain inventory of medical supplies and equipment, and/or clean and sterilize equipment in patient exam rooms.
Contributes to improvement by participating in meetings, training, in-service education, and performance improvement activities as directed.
Ensures cost-effective utilization of resources within own control.