Medical Assistant -LSU Family

Ochsner Health • Kenner, LA

399d • Remote

About The Position

The Medical Assistant position at Ochsner Health involves providing individualized medical care to assigned patients under the supervision of a licensed healthcare provider. The role includes assisting in the delivery of healthcare services, maintaining positive relationships with patients and their families, and ensuring efficient patient flow during visits. The Medical Assistant communicates with patients via phone and in person, documents medical information, and supports both patients and providers throughout the care process.

Requirements

• High school diploma required; completion of a formal medical assistant training program preferred.
• Experience working with and maintaining confidential information in a fast-paced environment with minimal supervision.
• Medical Assistant Certification required.
• Basic Life Support (BLS) certification from the American Heart Association required.
• Clinical knowledge and proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills with the ability to present information clearly and professionally.
• Strong interpersonal and customer service skills.

Responsibilities

• Provide individualized medical care to assigned patients in person, electronically, and via telephone under supervision.
• Assist in the delivery of healthcare services to patients of diverse backgrounds and ages.
• Maintain positive relationships with patients and their families.
• Ensure efficient flow of patients throughout their visit and provide support to the attending physician.
• Communicate with patients via phone to meet their needs timely and accurately.
• Document pertinent medical information in the company's data systems.
• Prepare the patient and provider for visits and ensure all questions are answered before the patient leaves.
• Complete appropriate documentation including patient registration if necessary.
• Maintain required clinical knowledge, technical skills, training, and credentials through personal professional development.
• Adapt behavior to specific patient populations, respecting privacy and communication styles.

Benefits

• Health insurance coverage
• Dental insurance coverage
• Vision insurance coverage
• 401k retirement savings plan
• Paid holidays
• Paid time off for volunteering activities
• Professional development opportunities
• Employee discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 10,001+ employees